Yellow Express Taxi 7406 27th Street West, Tacoma, WA 98466

"My driver was so kind, his name was Robert, and he made me feel safe. He was cheerful without being insincere. I wouldn't say he was the best driver, but certainly not the worst. He did not driver erratically or anything, obeyed speed limits. Definitely would ride with him again:)"

"Such a smooth experience! 100% recommend. My taxi was there on time (530 in the morning) and he helped me with my luggage and drove safely to the airport. Price was reasonable as well in my opinion."

"Unreliable. Scheduled an early morning pick up to catch an airport shuttle. Called morning of pick up to confirm. They acknowledged the reservation, but said the driver had just left. Had baked a ten minute lag in my schedule. 15 minutes later, still no driver. Call again. Was told driver was still 15 out. Don’t use Yellow Express Taxi. Decided to give them a second try. Dispatch gave the driver the wrong location and the driver started the meter. So, there was $4 on the meter when I got into the cab."

"Super fast service after our Lyft ride didn't show up. Only downside was that we needed to pay cash because their credit card machine needed a zip code."

"Don’t use this company. Booked a ride a few days ahead of time for the airport for an international trip. I made it clear it was for the airport. They showed up 10minutes late. The car was absolutely full of trash and old newspapers. The trunk was also completely full of the drivers personal tools and random things. So we had to hold bags on our lap while he had one in the front seat, which was obviously obstructing his view of the side view mirror. There were nail clippings on the floor and in the door compartment. It was disgusting. I called to complain and they told me the manager would call me back. He never did. It’s been almost two weeks. So they encouraged me to call back because I had a bad experience. When I did, they basically told me I should have tried to called them back more times before leaving a bad review. The manager hung up on me. This place is an actual clown show."