Hi-Tech CARSTAR 6th Avenue 4408 6th Avenue, Tacoma, WA 98406

"At first I got there and the gentleman helped me. Was courteous, nice and informative. Saying it could be months before he could get part for my car. He said he had a car there for 4 months made from the same make. I was like wow ok. Maybe I need to get a used car cuz my wife and I can't be using one car for 4 months and he could keep my car there. Keep in mind I've gone to 2 other body shops. Either the price was too high or can't do it. Anyways, A week later since carstar hasn't told me a time line. I went to a 4th shop in Puyallup. They took my car the same day. They also looked up parts and said we can have it here in 3 days. What! Amazing. They told me they will talk to insurance and do all the leg work. What a difference. Come on carstar it's been 2 weeks now I don't have a car waiting for your response. I called the office back and the front desk lady couldn't help me with what was going on with the estimate and time line. So unorganized. I really wanted to believe these guys were the real deal, but nope"

"The staff that I met were very nice and completely professional. I also got my vehicle back in the stated time."

"i feel the work took twice as long as I was told it would take. I was paying for my rental car and that cost turned out to be enormous because of the time it had to have it. The body work on the car appears to be as good as the original. The car only had a few slight scratches to be repaired."

"The work was good and clean. The repair took a long time, but only because of the time to get parts ordered and in. Not there fault so hopefully people can understand if it takes a while. The only thing I found wrong was old inner fender liner was left in the back of the vehicle, but I guess I can toss that myself no biggie."

"I called so many other shops and every single one was incredibly busy with the car break in situation that’s going on in the area. I loved that they had a specific procedure for dealing with the repairs of cars that had gotten broken into aside from normal car repairs. On top of everything I not only received my car back in a timely manner , given how busy they are but they also had cleaned the inside of my car. I didn’t expect my carpets to be vacuumed and everything else wiped down. That little extra makes a big difference in my eyes ."