Coopers Auto Repair Specialists 1718 103rd Street East, Tacoma, WA 98445

"I had come to get a service done in January and they did an excellent job of making recommendations and prioritizing which should be done first. Then, in March my check engine light came on and I thought it may have been related to the previous service. I scheduled another appointment and explained my concern in relation to the recent service they had done and they did an excellent job answering my questions and being patient with me as I made many requests and phone calls. The two problems with my vehicle were not related, just unfortunate timing. They also covered what they could under warranty to make it as financially feasible for me as these were bigger services for my vehicle. I appreciate their patience and willingness to inform as they continued to work with me over many phone calls. Kyle and Nikki heard me out about my concerns and were excellent to work with. Lance went the extra mile and provided more information to my cars problem so I could better understand."

"Too costly for a diagnostic and for the issue to be fixed. My engine was blown in my 2016 Jeep Patriot. It was my first time coming to this shop but at the very least I think a reduced amount would have been fair to charge. I had to tow to the shop and from the shop and my husband had to call to receive an update although later I had received a text and email of everything they discovered which I appreciated. $400 just to find out that the engine was blown, money we were not prepared to pay."

"The service was excellent and they kept me informed all the way through the work on my car. The staff was very friendly and they did a good job in repairing my car. I would recommend Coopers automotive to my family and friends."

"Finding a mechanic has been horrible lately with my new car. Coopers sent me an email and text message with detailed findings on my car which was super cool. The front desk was professional and polite the paperwork had a broken down estimate of each issue with my car They are now my new mechanic."

"This crew is great. Both times I have taken my car in for maintenance they have been very nice to me. Never recommended anything unless it's an actual maintained or fix thing. I am glad I seen a review for them on the community page. Thank you for taking care of my car guys. Oh and Nikki the service writer is super sweet."