TNR Appliance LLC 1101 Northeast 144th Street, Vancouver, WA 98685

"Not very satisfied! We had a tech come out. He said that there was a forum on our refrigerator that says the water hose for the water dispenser leaked because it was not the right size per the manufacturer. That being said they ordered a new hose and “replaced it” now it has only been about two months and the water dispenser is leaking again! Choose wisely and do research before buying new appliances!"

"My fridge was fixed. The only suggestion for improvement is communication piece. I think it's a good idea to have text notification software, so that there is no issue with emails going to spam. I asked to send emails to me rather than my husband. It wasn't sent to me. I was told the repairman will come after 11am since I had an appointment 9-11 am and he called me at 9:10 that he is 10 min away. It was a lucky that my husband was able to come back otherwise it could've meant no repaired fridge for me that day."

"Outstanding experience with Rowan! Older GE washing machine wasn't draining and door kept getting jammed. Rowan was able to spot the fix, and walked me through the condition of the existing machine with the doors open. I would use TNR again in a pinch. Their scheduling team was quick to respond to our house call on the west side of Portland."

"TERRIBLE SERVICE! Not sure where to begin, so I'll sum it up by saying we're pushing 4 months working with TNR on a warranty issue. Still not fixed. They sent a tech out twice, who knew NOTHING, and never called back when he said he would. The scheduling person wasn't happy that I told her how unreasonable the timing and service was, so she pushed me out another TWO WEEKS longer than the first date she offered. We finally moved on to another company. TNR was a HUGE WASTE OF OUR TIME!"

"We had an outstanding experience with service technician Jason! He dove in deep to diagnose and fix the issue with our Fulgor double oven. His expertise was truly remarkable, and he handled the situation with utmost professionalism and a friendly demeanor. Jason's dedication to his work was evident, and he went above and beyond to ensure our oven was working perfectly. We appreciate his exceptional service and expertise. Jason not only fixed our appliance but also left us with a smile on our faces. We highly recommend him and would give him five stars without hesitation! Thank you, Jason!"