PetSmart

"It's ok. Usually cleanish. I never get horrible or super good service. They're just ok. With Petco falling apart in Eagan, I'm coming here more often."

"Great experience with kitten adoption through shelter partnership with PetSmart. The staff was so helpful and walked me through the paperwork."

"I brought my dog like I always had up to be cut and washed. I've been bringing him for year's and all of a sudden this other girl that was going to cut him said she was gonna up charge me a extra half hour which he takes 3 hours or a little more anyways. Thats why they charge a fortune for a 65 pound dog! because she felt a little matting on his back end, and at the bottom of his back leg, which he's always a little matted there. My dog is a sheepadoole, they should say the will charge more with a medium hair dog! That's why they charge more for big dogs since it's almost with tip almost 200.00 He had burs from summer and, still it never took any longer. Now all of a sudden they start up charging on him. Then when I said then just shave him again they said they were gonna charge more because it makes their razors go dull quicker.The manager was gonna fix it even though he only felt a mat at the back end. So my appointment was for 1:30 and all of a sudden they tell me they aren't doing it because it was 10 minutes after! NEVER AGAIN SINCE THEY CHARGE WAY OVER A HUNDRED NOW!"

"I could not even imagine that my Spitz will be so disfigured by the groomer's haircut.I can say that the master has absolutely no skills in his work.The whole family is in shock from the haircut of the pet.Not only is it very short but also shreds are shot, not even.Horror!!!! Our handsome after a visit to the groomer has the appearance of a stray pet.The whole family is horrified and spoiled for a long time mood.Remained one absolutely short undercoat .Will grow normal hair is a painful question now for us."

"they obviously don't care about their animals. the fish are kept in far smaller tanks than what's recommended for them. i can't trust a store that doesn't practice what it preaches. the bettas are the worst by far, they are in very small cups with no heating, water circulation, or space to swim. it is inhumane and makes visiting this store very depressing. i will not be shopping here again, because i hate knowing i'm giving them my money so they can use it to abuse and kill large numbers of fish."