Swarovski 1151 Galleria Boulevard, Roseville, CA 95678

"I visited this location in Roseville about twice in this past month and I just wanted to give a shout out to the lady working there January 16th at around 6pm she was amazing with helping me find what I was looking for if she’s already not the manager she definitely should be… her customer service is amazing and I absolutely love all that she did for me during the purchases I made. ❤️"

"Terrible customer service. I was just in the store for about 15 mins and this older lady didn’t even ask if I need any help. Instead she’s trying to say that she will be closed for about 10 mins. As I was leaving, sarcastically I would say “thanks for your help” and she said “your welcome” being so rude. This is the second time this happened to me from this same lady. Someone need to teach her good customer service skills or else she needs to be fired!"

"I visited the Swarovski store at the Roseville galleria on November 6, 2021 around 5-6 pm. I found exactly what I was looking for and everything was fine with my purchase except the customer service. The lady that was there didn’t greet us when we came in and did her best to ignore us. Every question we asked was short and with a tone. She definitely acted like she was royalty or something. When she finally checked us out she did not thanked us for the purchase or anything. She handed us the bag and seemed extremely bothered by our presence. By far this has been one of the worst customer service that I have experienced at one of your stores. I hope my review helps you to fix the lack of customer service or may be for people to find somewhere else to shop."

"Best customer service and fabulous reps. I bought a crystal rose for my wife’s birthday earlier this year and someone accidentally knocked it off its stand a few pedals broke off. They replaced the crystal rose as part of their 2 year warranty! I was so happy and thankful. I’ll definitely comeback and purchase new products. Thank you!"

"Pricy but it's very nice jewelers. I liked the little shiny letters, You can buy it when they have sell for $35.00"