Zales

"I went into sales expecting that they had very little to no rose gold jewelry. One of the sales person had shown me a line of rings and necklaces that I just adored and fell in love with. Walk out with a rose gold heart piece. Thank you so much Zales!!!! I will be back!"

"I recently purchased a stunning piece of jewelry from Zales, and I couldn't be happier with my experience. What truly sets Zales apart is their exceptional customer service. From the moment I walked in, I was greeted warmly and assisted with genuine care and expertise. The staff took the time to understand my preferences and provided helpful recommendations without any pressure to buy. Their dedication to customer satisfaction truly shines through, making the entire shopping experience enjoyable and stress-free!"

"I recently had an incredibly disappointing experience with the customer service at Zales. The representatives were unhelpful, rude, and seemed completely disinterested in addressing my concerns. It felt like pulling teeth just to get a basic answer to a simple question. It's clear that they lack proper training and empathy towards customers. I would not recommend relying on their customer service for any assistance whatsoever."

"Was the last jewellery store we went in today. All day we felt like the sales staff wanted us to hurry up and buy something, but Anette was very kind and didn't make us feel rushed as we were trying to decide what we wanted. Ended up walking out with something special and couldn't be happier than we were with her help."

"Annette was such a great help and the most friendliest person to approach me. I was so impressed with her attention to detail on each piece she showed me and so happy with the gorgeous piece I purchased!! Thank you Annette for making my Zales experience awesome!!"