RG - Westfield UTC

"I’ve always shopped online so when I saw I’d be somewhere with a store I knew I had to go and I’m glad I did! I got my wedding band there and I love it! I also got a nice stacking ring!"

"My husband purchased a good signet ring for me for Christmas, and unfortunately it arrived defective. One side of the ring was clearly thinner than the other, almost like it had been polished or resized in a lopsided way. After reaching out to customer service, they let us ship it back to fix this. When it arrived back to us, the letter engraving on it had nearly been polished off and is barely visible. While it sucks that we now have to pay someone else to fix the engraving, I do not trust them to fix this problem without creating another issue in the ring again. They did offer to re-engrave the ring, but I am done dealing with a jewelery shop that puts out a product with such obvious flaws - TWICE. For a place that sells fine jewelry, such a lack of attention to detail is inexcusable."

"Their "sterling silver" tarnishes within a week and can't be cleaned off. They nicely replaced my first pairs of earrings after they even tried to clean them with no tarnish going away. The second pair of earrings tarnished but when I went back to officially return them, they said "no used merchandise can be returned." It sucks because when I first bought them in store, I said I want a pair that won't discolor and last awhile and this is what they recommended."

"RG has the most tasteful, timeless, and chic pieces at an affordable price point. It’s my go to for gifts for family and friends. Every piece in the collection was thoughtfully designed to pair well with others making stacking and layering with RG pieces so fun. I also love the mix of delicate and bold pieces - you can achieve both an elegant and badass look all at once. The customer service is also top notch. I lost an earring while traveling and the owner, Rachel, kindly sent me a replacement. I love RG and make sure I hit the store to try on all the pieces whenever I’m in town."

"I highly recommend this shop! I discovered RG in LA years ago and happy to say I’ve been able to wear my bracelets everyday without having to take them off. I shower with them and they do not tarnish. The quality of their jewelry is phenomenal and I can’t stop adding more RG products to my collection! RG is my go to shopping."