CVS

"This one star is specifically for the manager on duty at this branch on 3/5/204 at 12:30 pm. This store double charged me for a purchase at the pharmacy. While the pharmacist tried to help me figure it out, she needed to transfer to the manager. After several minutes on hold, the manager got on and told me he could not look up these charges and I needed to call a 1-800 number for CVS to have them look up the charges at this particular retail outlet. When I asked for an explanation of this, he asked me who exactly by name that I spoke with at the pharmacy, and when I went in. I couldn't answer this because I didn't make this purchase so I wouldn't be able to give him these details. I would give two stars though for the fact that one of my prescriptions has been on hold for 5 days with no call or text from CVS Pharmacy. They have now changed the prescription to one that is actually available only after I called them. And, this new prescription is far more expensive. So yeah."

"This branch’s pharmacy staff not very helpful in providing solutions or proactive communication. As long as you don’t have any problems or pharmacy needs …the staff is nice and the store has almost anything you need."

"Not sure why this place has so many bad reviews. I had an urgent request that I called about and Sal grabbed the item and had it at the front waiting for me. He was super personable, very kind, and helpful to everyone that was in the store when I was checking out. I would hire him as an employee for anything customer facing - he was great!"

"Every time I get my prescription filled here they fill it with the wrong medication and then tell me it’s basically the same thing as my prescription when it is 100% not (and a 5 second google search would tell you it’s not). They don’t fill prescriptions on time ever. All but two of the people I have spoken with in the pharmacy department are super rude. This time they actually deleted my prescription and they couldn’t tell me why or how they deleted it, but they put it on me to call my doctor and get it fixed. Update: 8 months later and they still fill my prescription wrong every time."

"A hispanic 5 foot 5 man with tattoos on his right forearm provider terrible customer service. My mom was in this CVS location for 25 minutes looking for a specific item. The employee and my mom made eye contact multiple time, he didn't approach her or ask if she needed help finding an item. After the 25 minutes my mom approached him and he was very rude. She politely asked is he could help her look, he directed her to the isle it would be located and said if it isn't there then they dont have it. My mom asked if he could call a different CVS location to see if they had it in stock, he ask my mom if SHE has the other sores PHONE NUMBER. WUT? Good thing my mom always has a very positive attitude and wasn't faced by his lack of motivation to help her."