VCA Mission San Jose Animal Hospital

"This used to be a great place, not anymore. Overpriced, rude front office staff. If you voice your opinion online they will deny care for your fur baby. They did that to me today. Told me go somewhere else. I was shocked and gobsmacked. I will admit I was not nice in the end. Please do not go here. Good luck"

"We used to take our pets here as we felt this place is not a over-priced one. But our recent vet visit changed that!This place has changed so bad that we won't bring our pets here anymore. We took our dog here for ear infection, they gave us an estimate of $1200 for the treatment. Yes, you are reading correct. Why the heck anyone would pay that amount for the ear infection of a dog! We removed unnecessary items from their list. Ended up paying 1/3 of the list. Now the real drama started. We ordered the ear drop which is $7 from an online pharmacy and VCA wanted to sell it for $67! Online pharmacy kept contacting them and at some point when we called VCA, they told us either we have to buy pet medicine from them or they will just give us a hand written prescription. We got the hand written prescription and it took long time to get the medicine. After our bad experience with this place, we will never take any of our animals here ever again. We will give our business to other vet offices who is less greedy and don't rip -off customers. Buying anything or having treatment from here is a total rip-off."

"There are not transparent with their pricing, we brought our puppy there and told them we are interested in puppy wellness plan. They said they need to do an exam first and then gave us an itemized price, we were not aware that they charged ~$120 for an 5 mins exam, and I don’t understand why they can’t give us the cost estimate upfront and put everything on the table, we ended up paying that visit fee but did nothing."

"Brought my dog here to get diagnosed, I talked to the doctor about the tests they needed to do and the type of medication they prescribe. Since they did the tests, "they found what caused the issue" from what they told us and we started giving our dog the medication prescribed. The lady that comes out to help us she was inpatient with our questions and had a bad attitude by the way. Bottom line our dog got misdiagnosed after spending lots of money here and at this point we have to find another place that the doctor is more educated and has enough experience. One of the response was "we have to start from somewhere" so what was the diagnosis about based on the tests they did??? Clueless about their job and its possible they don't even care in the first place."

"I'm new to the area and my German Shepherd needed a broken tooth extracted and they did a great job! The staff is very helpful and comforting."