Regent Mental Health Group 700 Rayovac Drive, Madison, WI 53711

"Ive been a patient of RMHG for over 15 years. I can say with sincerity that Drs. Schattle and Kirk Olson saved the life I have. It is impossible for me to maintain even family relationships when my meds are off. Every Medical and Reception Staff employed are top notch and willing to do everything possible to insure absolute care for all of their patients. I have referred family members to RMHG who have also left glowing recommendations. I added but deleted why my treatment may now been terminated by a non-medical administrator."

"The doctors that work here are great but it's not worth it to deal with their administrative staff. It took the administrative staff 6 months to accept a referral from my therapist to another specialist within Regent Mental Health even though both providers had agreed that I should see her. They are near impossible to reach so if you are not able to wait by the phone don't expect to be able to talk to the admins. Even transferring records from them I was told takes 1 month for them to get to you. When I told them this was going to create problems with my transitioning care and getting the med's I need and asked how we were going to solve this the answer was "I don't know" because frankly they don't care about their patient's and are obviously to incompetent to understand that their patient's have real medical need's and not caring is not an option."

"I've left multiple voicemails over the course of 3 weeks looking to become a new patient here through a therapist I previously saw when she was employed at a different clinic. I have not heard back from Regent at all, and regret the decision to transfer over as a patient here when I've just been hung out to dry."

"Despite the knowledge that I am someone who withdraws when I go through stretches of having a low mood, my provider here (McKnight), dropped me as a client because of missed appointments over a several month span. While I understand their position and the need to have a client base that is consistent, I was hoping for a little leniency or even a warning, but I was very suddenly discarded with no warning. Despite the fact that I never had an overdue balance and was an otherwise model patient, I was unceremoniously dropped"

"I went to the Dean Psychology Departments in Sun Prairie and Fish Hatchery and saw 3 different doctors and 2 separate therapists and they were all rude or not helpful (I even filed a formal complaint against the last one), so I finally went out of network and went to Regent Mental Health by a recommendation from my mom. They are super nice, helpful, they don't rush me, they offer constructive advice that works with me, and their schedules are flexible. I'm super glad I found them."