Neighborhood Bike Shop - East Sac 5522 H Street, Sacramento, CA 95819

"If you’re looking for great customer service look no further than this place right here!! Today I was blessed enough for my bike to break right outside of the shop and my guy Addison got me back on the road lickidy split . To top it off I didn’t even have my wallet on me at the moment and he offered to let me come back and pay but I was able to sort the matter out. I will definitely always be coming back here just because of my interaction with Addison. Thank you for the great service!!!! And for the people saying the service here is bad, I did experience one of the less friendly workers here before he was a lil sassy and had passive aggressive behavior but Addison definitely changed my mind about this place dude needs a raise"

"Walked in today 11/3/23 at 11:25 am, man at register was on the phone and did not greet/acknowledge us nor let us know he'd be right with us. Did a quick walk around and noticed there were very few bikes for children, which is what we are shopping for. Bad customer service from the get-go is always a red flag for me, especially if I'm about to drop $400 on a kids bike.."

"I gave them a bump up in stars due to location and selection. Other than that this business is the prime example of someone that’s probably very knowledgeable, but has horrendous customer service. I do not recommend this place, drive a few minutes in either direction up on Fair Oaks. He recommended that my nephew not skid on his bike, when I’m thinking who cares? Again, I’m not doubting their ability to work on bikes, but I refuse to give a business my money when they’re condescending and passive aggressive."

"Thanks East Sac for setting us up with a couple new rides! Selection is great. Staff is knowledgeable, no frills, just the necessities! Nutrition section was non exisistant though. Don't bother stopping for mid ride snacks! After being in the cycling industry for a decade I always enjoy going in and acting like a normal customer to get a real feel, and I had no complaints here. They took care of us."

"Go-to bike shop in East Sac. Shop local and stop by for a tune-up, a new set of panniers, or even a new bike. The staff is friendly and helpful, and if they don't have what you're looking for, they'll gladly order it for you! Stop by if you're in the area - you won't be disappointed!"