Sam's Club

"If you were doing an online order, make sure that you check your order with the store as they’re putting it into your car because I guarantee you you’re going to miss something. And then, when you go to try to call the store, nobody’s going to answer your call. It’s going to waste portions of your day and make you have to come back to the store and confront them face-to-face at the customer service desk which you weren’t planning on doing. Trust me on this Sam’s Club is going to waste your day Curbside pick up isn’t as convenient as they say it is"

"Love Sam’s club great place to shop very easy better than Costco honestly. But if you want to get some eye glasses at Sam’s without insurance I wouldn’t recommend they wanted to charge me about 300 it was insane !! I even told them to take off the whole transition to the sun etc just wanted normal lenses with my RX it was still going to be 300 compare to Costco I paid 150 with transition and my RX . Not sure how much it is with Insurance"

"Typical warehouse but I unexpectedly received really good service here! Super nice lady helped with a return and even told me some better products they had that I hadn't tried. Wish I got her name but it was great service!"

"Store always stays clean, door workers need a customer service class. No greeting or any type of welcome. Just show your card and you can come in. Normally fully stocked, new options almost everytime I come in. Just very dislike the receipt checking situation. It needs to be consistent across the board or canceled. I had six items my last visit, the checker felt the need to check 5 out of six items. And to top it off no thank you for shopping at Sam's club. After you basically stopped me to make sure I didn't steal anything. I mean the company can spin it how they want, but we all know why they do it. Besides that great store, been a customer for long time."

"The most incompetent employees ever. I bought a membership online yesterday due to their $15 deal, and made an account and had a barcode. Went to pay for my gas trough the app, which was having problems. The gas attendant in a green shirt around 2:40 told me that it just wasn’t working and to purchase a gift card, after waiting in line for 15 minutes. Okay cool, I go in store and get a gift card for $40, lady at the member thing helped me (Asian lady) and was very sweet. I go back and sit in line for gas for another 10 minutes and try the gift card, just to be told the gift card doesn’t work alone and that you need a physical card (which the first gas attendant didn’t tell me I needed btw) by another gas attendant who replaced the last one. So I go in store and I’m crying out of frustration at this point, the Asian lady gives me a physical card I can use and that the gift card will work now, and I wait in like another 10 minutes, use the member card AND the gift card and the gift card doesn’t work. I have to use my physical debit card, which also had a problem when I put in my PIN number correctly. I charged the amount as credit and went back in store to get the money off of the gift card because it wasn’t working for what I wanted, and was told that they can’t cash out gift cards after they’re purchased. Just overall a horrible experience other than the one lady at membership help. Everyone else is incompetent."