Hotel Aria Mountain View

"Great location within walking distance to downtown Mountain View. This motel has been recently renovated, but they really just put paint over everything put in a new shower with horribly tacky fixtures. The bed is comfortable and the place is clean."

"Right next to great restaurant selection on Castro St. Room was clean and well maintained. WiFi connection in room was poor. Could not connect PC to WiFi and I know this affected people in other rooms too. If they got a new WiFi system, it would be great."

"Check in was very simple and the staff was friendly. The room was clean and quiet with comfortable beds. They had the best shower I’ve seen in any hotel with nice hot water and an overhead spout."

"For such a good budget price point, I was really surprised at how nice this place was. For around $320 I got a king sized bed in a nice room that I have no complaints about whatsoever. The one thing that was a bummer was people a few doors down having loads of their friends over late at night, all partying, talking, and fighting *outside their room* at basically a yelling volume. This went on, off and on, from about 10 pm until 3 am on one night. Definitely interfered with my sleep heavily that night as I had to wake up at 7 am. That being said, this isn't entirely in control of management, and I didn't bother to call the front desk to ask them to get it under control. However it was loud enough and close enough to the front desk that I was surprised they seemed to not do anything about it. All in all, the place was great, didn't feel like a budget hotel option at all. Just that one problematic patron throwing a super obnoxiously loud party was unfortunate. Hopefully that's a rare occurrence here."

"1.1st day, upon arrival , we arrived at earlier than 3pm, we were asking if she could wave the early check in fee and she spoke to us with an angry tone, giving us her two cents on how booking with the 3rd party disqualifies chances of waving the fee. She kept going on and on about it all throughout the check- in process. That's the kind of "Welcome" we experienced from this place. 2. I went to the office the following morning (around 6AM) as we needed cups for the coffee and she yelled at me for coming in before 0630am which is the time the office opens...she argued that cups should've already been readily available in the room. Yes there were cups alright and we already used them the same day we arrived. They provided 2 paper cups for 4 coffee pods (Math seems to be lost in here)...anyway, a different lady came out of the office handing me my cups, also ranting that I should not knock before 0630AM... quite a "great" way to start the morning at this place. 3. We're shower people and this place installed a great shower head, it has just enough pressure that taking showers were the only thing that made me give the room 3 stars...the shower gel was diluted and the hair conditioner was so watered down that you need a cup to catch it. They topped it up with the undiluted kind after I left a note asking for refills. 4. Breakfast consists of 2 kinds of bread, assorted regular sized muffins, yogurt, apples, 2 kinds of cereals, milk and two kinds of beverage machines, one dispenses coffee, chocolate and hot water while the other gives out 2 kinds of orange juice. The yogurt is not provided every day. 5. Quality of room cleaning varies, we stayed in here for 5 days, there were days where our recyclables were left in the room... I have to say that they're pretty consistent about giving us 2 paper cups and 4 coffee pods, the only time they matched the qty of cups to the pods was the night before our departure. 6. We're big on Customer Service, this isn't the place that offers it. We were not treated with respect , we did not feel welcome at all. Perhaps they look at color and race?"