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MV Apartments
2700 West El Camino Real, Mountain View, California, United States
About the MV Apartments
MV Apartments is a premier real estate agency located in the heart of Mountain View, California. Our team of experienced professionals is dedicated to helping clients find their perfect apartment in this vibrant city. With a wide range of properties to choose from, we offer luxurious amenities, convenient locations, and exceptional customer service. Whether you are looking for a spacious studio or a cozy one-bedroom, MV Apartments has the perfect place for you to call home. Visit us at 2700 West El Camino Real and let us help you find your dream apartment in Mountain View.
Photos of MV Apartments
2700 W El Camino Real, Mountain View, CA 94040, United States
Opening hours of MV Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
11:00 - ?
Reviews of MV Apartments
"Update 2/22/2024 The management hired some contractors to fix the pool issue, then the workers caused the serious leakage in the garage. The weird thing is that the management even didn't notice this issue and relying on the residents to report any issue in this complex..... Come on, the management should patrol your property everyday or every few days to notice any problem. The pool water contain chlorine which can corrode resident cars chassis. The most funny thing is, the management just did the drain pipe repair for the pool last November, how come it broke this fast? Avoid this complex at all cost please. DO NOT be trapped here. Update 2/1/2022 We are obligated to utilize the trash pickup service, yet the personnel enforcing it appear excessively stringent. I've witnessed pickup workers wielding disproportionate power to reject trash based on their mood. Despite securely packaging my recycled trash in plastic bags and adhering to all the rules set by the building management, the pickup worker still carelessly scattered my trash around the hallway carpet. It's baffling why we're subjected to exorbitant extra trash fees only to receive such rude and unprofessional service. The management must terminate this futile service altogether. Update 1/2/2024 Today we received the email from the manager that the online payment portal delayed again! They push the residents to pay check again and must pay it ON TIME, no grace period for residents due to their fault. This portal had been down since the management transition and never been fixed. The website is provided by Yadi systems which is the third party vendor and was used by the previous management. The URL of the portal between the old and new just has a letter difference. The vendor doesn't even need rebuilt the site, just simply switch the old bank account to new one, then go online. I don't know why such as simple website took such a long time. Original We have been living in MV apartment a few months, the following is the list of the problems I have spotted. This is a long review and gives you all the details, please be patient while reading. Thanks! 1. Water Pollution The water hardness in bay area is actually normal, but this apartment put water softener into the tap water and caused so many issues whatever to your convenience or healthy. a) California is known as a state which has water shortage issue, but this apartment's "soft water' requires you to use much longer time to rinse the soap or hand wash away. This is wasting water and dramatically raise your water bill for sure. b) The mixture of of soft water and body wash will cause the extreme slippery while taking shower, I almost fall while taking shower more than 10 times in the passed 3 months. c) I and my wife notice the water softener can cause skin allergy. After shower both of us feel the skin itchy and some of the areas turned red. d) Since the water softener uses "potassium chloride", human can get sufficient potassium from food, and drink extra amount of potassium can cause your heart issues, like high heart beat rate. Based on my recent monitoring, the building is adding more and more potassium chloride compare to the previous months, so you need to buy bottled water for your healthy. 2. 48 Hour Entry Notice This apartment never give you the 48 hour notice on time. When they give you the notice, that means sometimes 24 hours left, sometimes 30 hours left. They never follow the law to send the written notice to you before the 48 hours time window."
"MV Apartments has been an amazing place to call home. The amenities, cleanliness and location are great. Management has always been wonderful and attentive to the needs of the tenants and community/building. I appreciate the community events and prompt responses on all of my questions and concerns! Amazing apartments. I highly recommend MV Apartments! :)"
"I've seen significant improvements in our apartment since the new management took over. Initially, I encountered some issues during my renewal process due to the previous management. However, the new team, led by Kristel, has been exceptional in their dedication to resolving issues promptly and efficiently. Kristel genuinely cares for the tenants and is an excellent manager. I appreciate the team's positive changes and the commitment to ensuring resident satisfaction."
"I have been a tenant at MV Apartments for two years as an executive rental while commuting to the bay area. The building is fantastic with great amenities and a great location in between Palo Alto, Los Altos, and Mountain View. There were some mix-ups with my lease dates, and transitioning front desk staff...however, I spoke with Kristel Jensen of new management, and she was exceptional. She kindly coordinated with me over the next few days, trusted my input, reviewed documentation, and resolved the open items promptly and effectively (even during her evenings). They are also experiencing some issues with their payment portal, which she assured me they will resolve and come back to me rather than having me worry about anything...she was exceptional and for that reason (as well as the amazing building) I would refer anyone including those looking for a high-end executive rental to choose MV Apartments."
"I moved out of the partment around 1 month ago and while I was waiting to get my $500 deposit check I got an email that I should pay additional $192! I left the apartment in a very clean condition with no damage to the apartment. I have taken photos when I moved-in and moved out as well as saved screenshot of the move-in form."
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