Hampton Inn & Suites Oakland Airport-Alameda

"Close to the airport so you do get some residual plane noise and the floors are bit "thin" but otherwise a very comfortable stay. The front desk was super friendly and helpful. We really appreciated the shuttle service as well."

"The cleaning staff are always wonderful! Super sweet ladies. The area is alright, break ins here and there but overall a semi good area. I was upset to find out one of the front desk ladies had recently quit! Anytime I would stay here or at home2 I looked forward to talking to Maria, the young lady with black short hair! She was always very welcoming and was a wonderful person to my kids and wife! I come to find out she quit due to poor management! If you have good people wanting to leave or LEAVING, then the owners should really look into the real problem. The three managers feel entitled, the way they talk and act towards their employees is inauthentic in every way. Frankly speaking, talking trash as they eat in the lobby is inappropriate and embarrassing. Didn’t hear it once or twice but my wife and I have both heard them speak badly about their employees SEVERAL times. Seriously Hampton, find better management before those little mean girls run this place to the ground. Hopefully next time I come and stay, I won’t see a whole new set of Front desk. They are the soul and personality of this place."

"Never been somewhere with 3 window panes before. They were necessary though to block the sound of planes landing and taking off merely several yards away from the hotel. Though I wasn't bothered by the noise. My room was nice and comfortable and the service was satisfactory, though the front desk staff was not outwardly engaging. Traveling throughout the surrounding community was slow-going at 25-35 mph seemingly everywhere, mile after mile, until the outskirts of the city or freeway driving. But bottom line regarding the hotel is that, even though the surrounding area was not ideal (my opinion only), I would not hesitate to book a room in the same hotel."

"DO NOT BOOK WITH THIS HOTEL!! These people TRIPLE charged me. While i was staying at the hotel they charged me another $500 the next day after i paid the COMPLETE payment when i checked in!! As soon as i made it home (Mobile,AL) within the next 24 hours… they ran my card AGAIN for 5,000!!! What upsets me the most is that the card they charged was not even the card on FILE! As i am typing this review these people are STILL running my card. On top of that the waitress at the bar is another level of RUDE!!! Room was clean and breakfast was great.. but that will not even compare to how upset i am getting over charged on my card!! It’s very unprofessional and makes it seem as if they are scheming and just running people credit card to earn more money."

"Nice, quiet location in spite of being near the airport. The hotel was clean, the hotel staff were polite & helpful. Rooms were clean, beds comfortable with pillows as soft as clouds lol Loved how the clock had a charging dock. Complimentary breakfast was plentiful. Great variety of waffles, eggs, omelettes, bacon, oatmeal, cereal etc. Overall very happy with my stay."