Soma 66 West Towne Mall, Madison, WI 53719

"Had an absolutely amazing experience with Connie, Angela and Candy. They were absolutely wonderful, I was shopping for shapewear for my wedding and had a breakdown. They talked me through it, brought me water and Kleenex and offered help finding what I was looking for. I have never been to this store or worn their products but I 100% will be back!"

"I'm not sure how to rate. Asked associate to help me with bra fit, was measured, advised on size, got a few to try on, employee never talked to me again and ignored me when I came to the floor to find something else. I wasn't able to find something to fit me well on my own, so I left the store without purchase. Lady that walked in the store later than me with the same request was in the next fitting room to mine, and I could hear she got the outstanding service that I was hoping for. Don't think I will ever come back."

"Quality underwear, bras and lounge/sleepwear at this store. It is the softest clothing ice ever felt. Well laid out, clean, and organized. Staff is very helpful, and even making a return wasn't awkward. Clothing is pricey, but the kind of clothing you will have a staples for years because the quality is superb."

"Jasmine was beyond helpful- went in with no idea what size I was after years of kids and breastfeeding, and she measured me right away and got me everything I needed. She was confident, knowledgeable, and professional. The store was busy but she handled it like a pro. Bought 7 bras - I recommend the wireless enbliss."

"Went into the store so my mom could use her gift card. I decided to get fitted for a bra. Walked up to the front and told the two employees. They looked at each other and the older lady told the younger girl it was her time. The young girl literally grumbled about it. It was so rude. Apparently she was new and the older lady said she had to learn. I went back to the fitting rooms with her and she measured me at a 42DD. I normally wear a 42C, then she told me the measuring tape could be wrong. I was in shock that the older experienced employee didn't come double check. I told the young employee that the 42D fit the best. She came back with the bras in that size which none of them I liked. I asked about the T-Shirt bra I liked and asked if it could be ordered online but she didn't respond to me. She told me to go around the store and find the style I liked and she would check in the back in my size. She hid behind the register and never asked me if I liked anything. My mom ended up buying what she wanted and I decided to order online. I was just in shock by the experience. The young girl grumbled and did the fitting wrong. She was so awkward and clearly didn't want to do her job. I really like the bras at Soma that's why I ordered but due to that employee I did not want to shop at the Madison location again. The older employee should have known better and check the young lady's work. We were so excited to find a location close to us but poor experience"