Walmart Auto Care Centers 2151 Royal Avenue, Monona, WI 53713

"FIRST: They told me to get an appointment for an oil change and tire rotation. Which is frankly ridiculous. This should be a walk-up service, if there's a 30 min wait that's fine I can shop. DAY OF APPOINTMENT: I show up 20 minutes early and try to check in and drop off my keys. If they don't get to it early that's fine, if they do awesome. 3 people who don't look like employees or ever lifted a wrench say "Have you been helped?" and say they're calling someone. APPOINTMENT TIME: Mechanic from first day says "We don't got nobody here". So I left immediately. I was considering major purchases at this store, but due to this inconvenience I took my business elsewhere, permanently. Your bad service cost your store thousands of dollars."

"Highly do NOT recommend taking your car here for anything. We brought my car in to have tires put on because it was the only place open on a Sunday. The technician snapped one of the stems because they over torqued it and when I took it to another shop the technician there told me ALL of my lug nuts on that wheel had been over torqued and were no good anymore. They also put anti sieze on ALL of the stems and lug nuts which I have been told by multiple mechanics is not safe practice. When I called to explain this to them one of the technicians was rude, talked over me and called me “hunny” like I had no idea what I was talking about then hung up the phone before I could finish describing the problem. Don’t waste money here even if it’s an emergency."

"Richard at Monona Walmart Auto was amazing and very helpful! He was patient, super nice, and provided great service during a very busy time!"

"I showed up with a weird problem on a busy day, and John really put in a lot of effort to help me. I don’t usually like giving Walmart my money, but I might go back to this auto care center!"

"June 14th update. Still love the new tires. Good handling on wet pavement and very little road noise, nice and quiet! Doral SDL-Sport 225/60R17 99H Great price! $78.10 (regular retail price $169.18 savings of $91.08 per tire!) Delayed delivery. May 3rd order, delivered one tire May 8, the other 3 tires on May 10th. I have Walmart+, but still had delivery delays. All tires were correct and arrived in good shape. Bottom line, for the price, definitely worth the risk and the minor aggravation. Doral tires are made by the Sumitomo (Japanese) brand in Indonesia. Doral tires are accompanied by a 45,000-mile limited tread wear warranty."