Pilot Travel Center 7210 Strawberry Plains Pike, Knoxville, TN 37914

"Was standing at the counter to get a breakfast sandwich and the dark short hair lady just walked away from me to go gossip with what appeared to be her friends. I don't leave bad reviews often but it was pretty rude. Three stars instead of one because the lady I found that actually helped me was friendly and was actually doing her job."

"Big store & clean. Well stocked. Clean restrooms. Friendly personnel. Lots of hot & cold on-the-go foods. Hot food buffet, was a lil empty on some but still quite a lot of choices. Cinnabon. Subway. Dunken. Lots of snacks & treats. Souvenirs. Homemade baked goods. Clothing. Toys. Truck supplies. Big cement lot. Didn’t use showers or laundry. Nice place for a lunch stop, fuel or overnight. Thanks pilot!"

"Standard Pilot gas station and store. Has an attached Subway and sells hot food like chicken wings, pizza etc. Good bathrooms and has separate big truck gas facilities. Not so good entrance so you have to be careful not to turn by Burger King accidentally as there is no entrance from BK."

"Stopped here to get some rest before heading back out on the road. From the reviews I read, I was a lil skeptical but don't always believe what you read. This place is nice. It's smaller in size. But plenty of overnight parking for cars, trucks, vans, etc. Whn you pull in the car, lot will be on your left & semi trucks are in a separate parking lot on the right. Very clean and safe, the parking area has very bright lights so it isn't dark. The inside is well maintained & clean. Bathrooms were really clean. They have a Cinnabon & Subway. Lots of traffic so they are busy. Maintenance came around patrol the parking lot throughout the night & kept the parking area clean. & of course, have everything you can think of to eat & drink. Staff seemed really friendly as well."

"Stopped to get gas and use restroom but sign on door said "Closed until power back on" while all lights are on and we saw 2 employees inside standing around talking & laughing! Worker comes to door and shakes his head no and then waves and smiles. My husband asked him why they are still closed with power on. The worker says nothing but smiles and waves bye! Couldn't get gas because all the pumps said must prepay inside! This is why machines are replacing people because no one wants to work anymore! You lost about 10 customers in 5 minutes because of this! No explanation other than a sign that made zero sense. Also I have worked at a similar store before & it doesn't take long at all to reboot if power was lost at some point but it obviously had been on for the last 30 minutes. We sat for about 15 minutes at the pump before we even walked to the door to see the sign & then talked to other customers for another 15-20 minutes & still doors & pumps locked while several customers outside! Ridiculous! Also I didn't get a pic but all the lights at the pumps were on as well as the BP down the road was open & working fine!"