Farmers Insurance - Melissa Kay 527 West 7th Street, Los Angeles, CA 90014

"I've worked with Melissa for years.. Funny enough, last year I totaled a Tesla that we owned, we cancelled the policy with her, however she still proceeded to charge us $400 per month for 12 months.. When I called her office and asked for the refund, she never returned my call or responded to my email.. She just wanted to get her little commission it seems.. Would never use her again."

"No one ever picks up the phone at this office. I rarely need to call, maybe once or twice a year, but over the past few years no one answers the phone. Winston used to work there and he was great, but since then its been impossible to communicate with this offie."

"Melissa Kay has been our insurance agent for many years. Melissa and her team are truly a dream team when it comes to Customer Service. We use them for Auto Insurance and Property Insurance for multiple properties. Melissa and her team are not only very knowledgeable but have a quick turn-around time as well. I highly recommend Melissa Kay because of her great service and above and beyond attitude."

"So, I opened up my first dental practice in October of 2014 and one of the challenges was figuring out what kind of insurance to get and how much. Melissa and her team were extremely helpful throughout the entire process. She explained all the different types of coverages I needed and all the ones that I didn't. She got me a low rate which was really important to me since We are a start up practice. In the end, great service, great rates and great team!"

"I was originally introduced to Melissa when I was looking for earthquake insurance for my business. Not many insurers offer it. Luckily I found an underwriter that did offer it and suggested I go through Melissa and I am happy they recommended me to her! She is very nice and knew what questions to ask so that she could get me the right policy. It is also so convenient that she is local! I am also a believer in supporting the small business owner in the community. Since then she has also been able to help me with my other insurance needs, both personal and for the business. I would recommend anyone that have any insurance question or need to call or email Melissa! Thanks again Melissa!"