AAA San Diego Insurance and Member Services

"such unacceptable service! wait on the phone and get told to lv a msg that will be returned at the end of the day! after decades of loyal membership!"

"Terrible service ever !!!! Went to this office today for the first time and never again !!!! The line was long, once you get to the front desk the young lady decides if your issue could be dealt with her quickly or not. In every other AAA office the person in the front desk only channels people to insurance or DMV !!!! But in this office is not like that SHE HAS TO DEAL W EVERYONE’S NEEDS so I could not get help w a DMV issue because she decided I had to wait 30 Days for my car registration copy that I needed w out even asking me for my name or checking in The computer. Lazy and NO problem solving skills LACK OF SERVICE !!!!!!!!!!! Waist of time"

"My insurance renewal came up and my rate is 40% higher than last year, I called to inquire and was told nothing has changed on my driving record but the reason for the rate increase is that "the cost to repair cars and the cost of medical bills has increased". I could understand a slight increase with that as the excuse but 40% is just plain greed."

"Outstanding service. I waited a little while for my notary needs and Araceli waived my fee. Staff were very helpful and accommodating to everyone waiting for their needs."

"Lisa Olson, travel agent She is patient and diligent my long review is on YELP. She has made an amazing effort to make my 1st cruise and my getting to check off having visited 50 states with her expertise in putting together my cruise to Alaska. She's above and beyond the best. Patient, pleasant, knowledgeable, she puts a lot of work into your travel needs as if she was going on your trip and in a sense she is because she's there to assist every step of the way to make your travels care free!"