Cass Street Automotive 5165 Cass Street, San Diego, CA 92109

"Absolutely perfect! The service was so great. They were super quick with my oil change and explained everything to me."

"I’ve gotten helped here before and the service this time did not disappoint! The team was friendly, knowledgeable, and extremely helpful. They talked me through every step of the repair and made great recommendations for future proofing. I’m sure if I took the time I could have found a cheaper rate somewhere else but the rates they gave me felt reasonable and were well worth the peace of mind. I’ve heard it’s important to trust your mechanic and they made me feel like I was in good hands immediately. I will be back here again next time something goes wrong with my car! Thanks!"

"Agreed to have an inspection before a trip, called in first, said couple hours. Upon showing him couple issues outside bluntly said couldn't work n my vehicle, accused me of sleeping in it. He saw my dog's bed, which he was in. Became an argument. After clearing that up left vehicle, 3.5 hours later no word. They didn't get it up on rack still and was trying to leave town so just a waste of time plus being insulted a bit."

"They always take good care of me. I like their digital system that send me my car diagnosis via text. The dog is super cute too"

"This is a very expensive place, they have crazy high charges for labor. They charged me 412 dollars of labor to replace a positive battery cable that costs only 20 dollars and can be quickly replaced. They did the same with a simple battery starter and fusible link. The parts-to-labor ratio is 0.5 in this place, I have never seen this in any place before. The customer service is awful, they had my car for three days and I had to call every single day to get information on what was going on, they are very unprofessional. The person working in the office gives you a quote that it is not itemized, so you do not notice the swindle they are going to do. This person made up a very unbelievable story about why it took them so long to receive a piece. Also, when I went to the shop to pick up the car, I realized that they had left it parked on the street. I definitely do not recommend this car repair shop at all, they will try to get all your money by inflating the cost of labor."