University City Service Center

"Stay away! The quality of service is not what it used to be. I have come for repairs many times before. Last time I had work done on my BMW and the front of my hood was completely scratched. The mechanic had not used a blanket while working under the hood. Nobody told me about the damage when I picked up my car and the problem never got resolved. Very unprofessional and careless. I will not return!"

"They used to be great but the past couple years have been bad enough for me to start looking elsewhere. I think the mechanics they have now just don't know what they are doing. My father works on cars and said it sounded like these guys couldn't figure out the problem so they are just throwing parts at it, which costs the customer the money and makes the business a profit. I have an older vehicle so I understand I'm going to need more stuff done, but a couple years ago I went and had $2,700 worth of stuff fixed/maintained and had to go back 3 times, about every other month, after that. The last thing I just had done was to fix a leak, and then a few weeks later my check engine light comes back on, same codes, and I notice there's clearly something leaking based on the spot on the ground where I park. I know they say to take it back if it's the problem they just fixed but I just don't trust them anymore. I don't think they are intentionally doing anything bad. I think they just aren't as competent anymore. I hope they get their act together because I really did like them."

"Had to get a break and headlight (lamp) inspection for the DMV. They were great. Dropped the car off on my way to work and it was done way before my way home. No issues and so glad I found university city service center. It’s not easy to find a place with the certification for the inspection."

"I usually don't write a review about any service. But, I am fed up with this services. Each time, they will come up with some extra maintenance recommendation. Last time I had to go there three times because it repair one things and other things break. For example, I went there for oil change and tire rotation. They charge me ~$100 for that with some service recommendation. Then I went there to check my radiator leaking (as per their recommendation), they charge me $515 to replace the radiator.After the service, I notice the car brake was not functioning as before and about to run into an accident. I called and went back to check what's going on and they told me to come back on next business day because it closed. Also, the radiator leaks were not resolved completely and the hoods was not closing properly. So, I had to go there again. They charge me another $294 for brake adjustment and themost & gascake repair. I would expect that radiator issues should have been taken care off without extra labor cost.Not sure I will use this service anymore!"

"1 year ago I bought my first car which was a used Toyota Camry and we went to this place to get a routine check up. The place was nearby and had good ratings so we went ahead. They said we had to change the brake pads and engine oil, the bill came out to be around 1000. The next day we realised that they left the engine oil valve open with engine oil leaking all over. But they took care of it for free, even though they tried to deflect it initially. Now after a year we took our car for servicing at Toyota and they said the brake pads they used were of cheap quality and even though it’s not been a year since we changed it, we have to change it again. The cost at Toyota dealers is actually less than what these scammers charged us almost a year back. So please save yourself some headache and money and go to the official dealers. These people are not only negligent but also scammers."