Westside Mercedes

"Luis, the mechanic there has always been extremely helpful, quick, and thorough when I have brought any of my or my family's vehicles there. He always has great customer service and does a great job explaining everything step by step. I have asked him so many times to explain something to me and he does with grace and patience. Anytime he has fixed or serviced my car I have not had any issues! I love them and him so much!"

"I had a great experience here! I called ahead and they let me know their availability. They went out of their way to be helpful and explain every detail of what they would do to test what was wrong with my car. They went above and beyond their duty to minimize costs while ensuring my car would be back on the road ASAP. Couldn't not have been more impressed by their honesty and good business practices. Took great care of my car. Will definitely go back."

"Great, excellent and very professional service. Ken is the owner and he's a really good person with a good sense of humor. I don't even understand why people would waste their time posting negative comments about this crew at Westside. Would definitely take my car to them any time i need something. No doubts..."

"My late grandfather purchased a Morgan in California and had it sent to Westside Mercedes to have some cosmetic restoration work done. He passed away before he got to see it finished, and we had the car sent back to Ohio. Now that we would like to sell the car, Westside Mercedes seems to have not kept any records about what all they had done on the car. After saying they would contact the paint shop they used, that they adamantly refused to give us the contact info of, they never reached back out to us to give us the information. I did not attempt to get the information from them just once, I spent time on the phone talking with the owner 3 separate times over 2 months and got absolutely nowhere. I worked in a restoration shop for a while, the quality of the work that was done was great but Westside Mercedes has practically voided the value of all of the work done by them by not giving us any information as to what was done."

"I've been taking my cars to Ken and his crew for years and have always been a happy customer. The work is done quickly and the cost is very reasonable (far cheaper than a dealer!). On several occasions I was worried that I needed major repairs (i.e. expensive) but it turned out that it was just a minor issue. It's nice to be able to take a car in for service or repair and not have to worry that you're going to get ripped off."