Autoline Transport - San Diego

"On June 29th Heidi Hill processed a payment for $1285 after accidently only charging us $12 thus making us have to call into our credit card company to approve her 2nd charge since she was so incompetent the first time. On top of that when I told her we would be paying in full with American Express credit card all she could do was suck her teeth and tell me how the shipper did not want to be paid by them through credit. Thank goodness we did because by the time we received our vehicle in Greensboro, NC the shipper advised us Autoline transport had not paid for our vehicle. In order to get our vehicle released by the company shipping we had to pay an additional $1100!!!! Heidi Hill was dishonest with not only us but also with the company shippping our vehicle by saying that we would owe them a COD of $1000+. After hours service is poor, they told us on friday night that we had to wait to hear from them until Monday. I have called and email multiple times today and have not heard from anyone. DO NOT USE AUTOLINE! There are so many other companies out there-they are just a broker and have a history of non payment in the past told to us by the shipper. Do not give them your business!"

"My car was ordered in advanced for pick for November 27,2020 . (Friday) This company did not call, or text that they would not show( basically no call or show) at a job the person would be either Fire”!!! I had to call the company on The next business day Monday the day I was to leave for a flight out of state! Thought that was bad, on Monday dispatcher had no clue other than tell me my driver bailed ! Not my problem!!!! I had to drive 20 miles to drop this car off at a safe location to be picked up. Dispatcher apologized and found a driver for the following Wednesday. The saga continues! The car arrives expecting cash on delivery $750.00 after I made a deposit of $200.00 not agreed on. We were told $200.00 down. $650.00 on arrival . When I argued the amount the driver wanted to take the car back! Auto line you owe me $100.00 and I want it or. I’ll see you in court! I have my copy of the quote and agreement. Quote ID# 8081 It’s the principle!! PS. You lost a customer I have another vehicle that needs shipping! Absolutely not!! If I could give an half star I would. Barnum"

"Christina was awesome. She always returned my calls or emails and went above and beyond to make sure that my son's car was transported safely from his college back home. I was very nervous because I had read some bad reviews about transporting cars but Christina made me feel at ease. She worked hard to our car picked up exactly when we needed it, and for a great price too. The driver was very prompt in both picking up the car and delivering the car the next day. I would recommend this company to anyone, especially if you have never done this before."

"I had a great experience with Autoline Transport. After extensive research to find a reliable auto transport company, I finally pulled the trigger with Heidi. Having an A+ rating with BBB, 5 Stars on here and on other sites, I gave them my business to transport my car from Houston to San Diego. I paid a deposit of $200 at the initial booking, and $600 at delivery. The driver was very friendly, careful, and prompt with the delivery. My car arrived in good condition when I received it. Heidi was very patient and honest with me from start to finish, and they were quick to setup the entire transport with a great driver. I will be recommending Autoline Transport to anyone who wants to ship a car from Texas to California."

"Shipped my 2010 BMW X5. Heidi was professional, personable, and very reasonably priced to transport from San Diego to Orlando. She answered my call immediately and quoted me a flat rate for the service. She also kept me posted on his status as the driver was assigned, and pickup scheduled. The driver showed up on time and was very friendly. Delivery was one day late, but that is understandable since the dates Heidi gave me were estimated. I hope I don't need my car transported very often, but whenever I do, I'll call Heidi."