San Diego's Park Shuttle & Fly

"I was picked up right at 30 minutes after calling for pick up and by the time we got back to the lot it was 45 min. My issues is that they charged me an extra $29 for picking the car 1 hour late. This fee was more than their daily rate. Rip off. Won't do business with the company again."

"had a bad experience that makes me not recommend it. Parking is ample and safe overall. Not a bad value for the money. We used the service to get to our cruise. The problem is on the way back. The company has a bad system where there’s no order out queue at the pick up point, so upon disembark it was a free-for- all-people-fighting to get in one of the vans that takes almost 30 mins to turn around. I won’t be using them again. That’s for sure."

"This establishment has lost my business for life. I will never return and suggest that you utilize other more reliable services like Aladdin. Cheaper and better parking structures and amenities can be found with other businesses for sure. Most importantly, DANNY will not be there to ruin your day. But, if you want to pay more for overnight parking so that seagulls and other random birds can poop all over your vehicle while you are away, that is up to you. This parking LOT, is not secured and not covered. Long story short, called for pickup 3 times and told to wait by the letter D pickup spot. 4 shuttles came by to drop off passengers at the cruise passenger terminal, at a different location. My two little ones had to stand in the sun for a long duration only to be told, “well if they are not picking you up by the letter D, then I suggest you move otherwise you will never get picked up.” So me and my family had to move and get in the back of a different line that formed by the drop off point for passengers departing. Highly disappointed. While waiting, Aladdin pulled up with a nicer Shuttle, and very friendly driver. Will definitely be booking them for all future business."

"I have used San Diego's Park Shuttle & Fly several times and I have always been satisfied with their service. They have a convenient location near the airport San Diego, a secure and well-lit parking lot, and a friendly and helpful staff. They also offer free shuttle service to and from the airport, which is very fast and reliable. Their prices are reasonable and they often have discounts and coupons available. I would highly recommend San Diego's Park Shuttle & Fly to anyone who needs parking near the airport."

"Good parking lot, within a few minutes of the airport with 24hr security. However, the pickup service sucks. Called for pickup & told the shuttle was on its way and to meet them outside at the pickup area. More than 15 minutes later, no shuttle and no ETA for arrival of the shuttle. I called to politely ask for an ETA since it had been a long flight and catching an uber to the parking lot was an option if there was going to be a significant delay in pickup by the courtesy shuttle. I was answered by a rude drive who indicated they were picking up another group at the other terminal. When the shuttle arrived, the driver pointedly refused to help with my luggage, stepping around me to assist my husband with our two smaller 15lb bags (leaving me to deal with the two largest 40lb ones alone). The shuttle then went back to the other terminal to pickup the earlier no shows, adding 20 min to the time. Once back at the parking lot, once again, the driver made a point of assisting my husband--and the women with the other group with their bags but not me. Despite being irritated, never once was I impolite or impatient. It took 40 minutes from call to get to our car, in a parking lot that is a 9 minute drive away. Based on maps, had we walked it would have taken the exact same amount of time. Next time we will use a difference service--there are many others in the area and most of them had 2-3 shuttles come by, pick up folks and depart in the time that we were waiting."