Black Mountain Collision

"I came here to fix my car after a rear end collision, per the advice of my insurance company. I got really bad vibes as they seemed extremely unprofessional and gave me the run around when I would ask questions. So I decided to take my car elsewhere to get it fixed, black mountain collision had already inspected my car and took it apart for the estimate at the time I decided to go elsewhere. I had it towed to the other collision place the next day and BMC charged me a $300 out of pocket fee to have the car put back together so that it could be towed. When the next collision place got my car, they found 1. My windshield was cracked, which had nothing to do with the accident and I have photo proof that I left the car without the windshield crack. 2. My fuel line was cut. The new collision place indicated the fuel line was cut perfectly and not chewed, and it was the only one cut in the bunch (we ruled out that it could have been chewed up by a rodant). They also indicated that whoever cut it, tried to tuck the fuel wire in so that it wouldn't be immediately seen. I questioned the manager Ricardo Cortez Jr from BMC and he immediately got defensive and indicated the windshield was like that when I took it and denied even getting to the fuel line. BMC took my trunk apart and were the only ones who had access to th fuel line. I confirmed with my insurance from the pictures that BMC sent him on day 1 of having my car, that there was no damage to the windshield. They are shady and got upset that I didn't have them work on my car but I'm glad I went with my gut because who knows what else they would have done to my car. DO NOT TAKE YOUR CAR HERE!"

"Ricardo and his team are very welcoming and accommodating. I came in there stressed because I just got into minor car accident, and he made everything easy and fast. Ricardo is good at communicating giving me updates here and there. When it’s time to get my car its all in good condition and everything is well taken care of. Keep up the good work and god bless."

"The guys at black mountain collision have been amazing. I had an accident with 2 cars and they took care of both. They were professional, punctual and finished both cars faster than they quoted me. I will never go to another auto body shop. If you are ever stressed about repairs for an accident like I was, don’t be, just call these guys, drop off your car and know you’re getting the best work done at the best price."

"Did not fully deploy parking brake on my Mazda MX5, car rolled down the driveway and caused some damage to the front. I choose this shop based on the great reviews and the close proximity to my area. Their work was fantastic and quick. I have been getting daily notifications from the shop about the progress of the repair which is definitely great and gives me an idea of how they are going about doing the work. They also polished my headlights which have been fading badly prior to my accident at no extra cost. Fantastic service, would highly recommend."

"Mario and his team are absolutely top notch. He explained the process capabilities and the result is fantastic. My only regret is my own in that keeping a black car tidy is a very busy affair!!!!! Attentive to concerns open to feedback and simply an OUTSTANDING execution on the work. Thanks Mario. This is no garage queen so will be coming back from time to time for touch ups!"