COACH 660 Stanford Shopping Center, Palo Alto, CA 94304

"If you think you're going to a Coach store don't go here. Everything is labeled coachtopia and they only have a very small selection of actual coach brand merchandise"

"Was personally offended today by their treatment. One of the female sellers told me they sold me something “by mistake” and would not sell another one. Definitely gave me a condescending look. I’ve never been so insulted by a store before. I’ll mention this was after another seller was nice and helped me out. Shame this is the way they treat costumers, especially when the store is empty."

"Went in to buy some cologne, after looking at it on the online store the day before. Derrick (One of the transfers from SF Coach in Union) was wonderful! He showcased all the new and past mens wear they had available at the store. Tried on a couple and I think I’m sold on one of the pieces they have. Definitely one of the better experiences I’ve had at these type of stores and would definitely recommend anyone stopping by for a visit."

"Amazing staff! So thankful for Rebecca’s help shipping the last 8.5 Juliet boots to my house! It was a really great expierence. I was feeling so sad that I wouldn’t be able to get a pair as they were almost sold out. I left the situation feeling so excited. I’m thankful for Tracy at customer support connecting me to this store."

"Friendly staff! At stores like this you have to know what you want! If they do not have what you want then you need to find something else to get or have what you want ordered. Otherwise do not waist their time because they wanna make easy sales! My advice is to browse online and then see it at the store and if it for you then buy it! If not no big deal just move on and do not waste luxury goods sales associates time!"