Romi Boutique 624 Emerson Street, Palo Alto, CA 94301

"Maybe shopping in person is a different experience, hopefully a better one, but if you even think of ordering online and returning any item, be aware that they "ship free" to you initially, but should you decide to return said item they will reneg on that "free shipment" and take the cost of shipping that item out to you in the first place from your refund, ridiculous. That's *in addition* to the fee they take out for using their prepaid return label.... so all told, I ordered a jacket, returned it, and they took out $24 from my refund. It was "free" to ship it to me, but oh man, if you return it you'll eat that cost. That's called screwing over your customer base. I have never seen a policy like that in all the decades I have been purchasing clothing online. If a company ships free to you, they ship free to you, but if you return something then I get and happily oblige the return shipping cost. But $24 return fee? Not a great impression to make with new, and last time customers."

"I’d come here every month if I lived closer. Beautifully curated selection and a thoughtful, generous owner. My purchase was packaged just like a gift, with a kind note included, which made my experience feel extra special. The items at this boutique surpass other boutiques I’ve been to and the selection is definitely better than anything you’d find in a department or chain store these days. I look forward to becoming a regular customer."

"Romi Boutique has the perfect selection of high quality, classic and on trend styles that stand the test of time. I bought my first pieces for a concert and night out and felt like a rock star! While in Palo Alto, it was my go to boutique for any special event. We moved away from the area, but I was excited to be able to shop the boutique's selection online. The package arrived quickly, was beautifully presented and personalized. I am a huge fan of Romi's taste in fashion and service and will be a loyal customer wherever in the world I end up!"

"I'm a big fan of Romi. They have a great selection of shoes. The staff is awesome and friendly. They are well versed and knowledgeable about shoes. The best part about Romi is that they treat you like your family. I go out of my way to shop there!"

"I love this super cute boutique. Their clothes always make me feel hipper than I am! And the folks who work there always remember you by name."