lululemon 660 Stanford Shopping Center, Palo Alto, CA 94304

"THE WORST Lululemon stores. Employees at the checkout counters are extremely unprofessional. There were times when the checkout line got long, but the staff wouldn't even bother to look at the line and instead, they would be talking and laughing with each other. My worst experience is with a white female with curly blonde hair. Every time I returned an item with her, she would put up a judgmental face..."

"Kathleen was a wonderful help in getting all my Christmas presents picked out! Large store with great inventory! Very nice place to shop"

"Staff member helping us check out was incredibly rude, holding conversations with other staff the entire time, and not being efficient with our checkout process despite the long line behind us. Left the security tag on one of my clothing items, which I didn’t discover until much later. Handed the receipt to us without eye contact or even verbal confirmation. Very disappointing compared to usual experience."

"The young woman at the hemming counter, who has dark curly hair, a round face, and appears to be of white or Hispanic descent, was extremely rude. She refused to measure my pants and didn't even want to touch them. She acted as if she couldn't understand me, forcing me to repeat my question three times. She also told me it was not possible to mail the hemmed clothes back to me, which I know is untrue, as I have always received hemmed pants from this store in the past. I would like to report her behavior and urge the store manager to pay close attention to customer service. I believe she is the only rude salesperson at the store. In contrast, the guy at the front desk was exceptionally nice. Fun fact: reported this racist sales assistant to lululemon. They gave me a gift card."