Q

"This used to be my favorite store, but after the incident I experienced with my children and myself, I will never be going back! Kids are going to be kids and my five-year-old apparently just touched/ruffled around some clothes. The owner kicked us out after and proceeded to tell me I couldn’t shop there with my kids. I have never felt so humiliated in my life. If she doesn’t want children in her store, maybe she should put a sign out that doesn’t welcome children with their mothers. On top of this, my son has a delay so he doesn’t comprehend things as other people would. The owner is rude and unprofessional, and should really be educated in the customer service aspect because clearly she doesn’t know how to treat her customers. I’ve been in the customer service field for the past 16 years of my life and I have never treated customers the way that this owner or manager made me feel truly disgusting behavior. Mothers if you have your children with you at the store, please be careful because this lady will come for you."

"Wish I could give 0 stars. Me and my friend were out trying to have some fun shopping done as part of my birthday. We were searching through several racks due to their large amount of clearance and kept being followed by a younger employee the entire 25 minutes. I mean, I slowed down to make sure she actually was following me and she ended up following me, "fixing" every rack right after I had stepped away from them. By fixing I mean she just moved the clothes back over by 2 inches. When we were ready to try things on, the fitting rooms were closed. We asked the store manager and she simply said "they're closed". We asked if there was a reason why and all she said was we can either look in a mirror or come back tomorrow. So we started going through our items and a couple was walking up to the rooms and we let them know they weren't open. The same associate that had been following us came up to them and said "OH no no its just we closed them for the night." Which if that was the case, they should have simply said so instead of stalking us. Btw it was 2 hours before closing, idk anywhere that closes fitting rooms hours before closing. She then proceeded to talk about how rude we were to the other customer very loudly, even though we simply let her know what we had been told. In my 20 years of customer service, both in managment and beyond, I've never experienced such horrible service. All we did was search for clothes, not making a mess, not being roudy, not being rude... Reading other reviews has made me realize this establishment should not be getting anyone's money. Please do yourself a favor and go somewhere else. You WILL be treated better and have better clothes. Don't let corps like this keep being in the industry when it's clearly not deserved."

"Very bad service from the owner. I am a regular customer here. Today I went it I found some pants I liked, I realized there was none my size so I asked her if I could get the ones off the manikin. She huffed and me and told me “no.”while rolling her eyes she proceeded to say “come back another day if I really want them.” I just walked out because I couldn’t believe how she was treating me."

"i really wish i could give this place 0 stars. HORRIBLE establishment and even worse manager. asked for the managers name but wasn’t told it. i know they might not be obligated to do so i didn’t beg. the manager asked me to “control my child” who is 2 years old, wasn’t doing a thing aside from wandering around near me, his mom AND my friend. completely supervised. she then proceeded to follow us around the entire store. we even did a giant circle to see if she was truly following us and sure enough she was. we had so many items that an argument didn’t seem worth it, we were going to purchase our stuff, leave and never come back. my sister was looking on the last rack before we’d head out and the manager came to that exact rack, moved the clothes and closed the gap of clothes where my sister was looking. that was our last straw so we left. i told the manager that we put our kid in the stroller and she had no right to follow us around the store. she then proceeded to tell me “this is my job”. horrible place!!!! will NEVER go back."

"Wow this place has gone downhill. Store was a mess. Fitting rooms were closed so I wasn’t able to try anything on, which kind of defeats the whole purpose of shopping for new clothes. I asked if I could purchase the clothes and then use the restroom to go try them on and bring them back if they didn’t fit. Store associates were perfectly nice but said they couldn’t help me. They got their store manager so that I could ask her. Store manager was short with me and snapped “we don’t do refunds. Only store credit and you have to return it within 14 days.” I get that it’s important to uphold store policy but not when half your store is in shambles without a working fitting room. If you’re not willing to work with a customer who has an armful of clothes then I guess I’ll take my business elsewhere. That’s the last time I’m ever stepping foot in this store. Avoid this place like the plague future shoppers."