Valvoline Instant Oil Change 1109 Bell Road, Nashville, TN 37013

"I felt like I was just being rushed and I was the only one there. I ask for a receipt and they told me that they had emailed it to me and I got home checked it but no receipt. I called customer service and after being on hold for 15 minutes found out that they had a 25 dollar coupon I had a 10 coupon why didn't the young man tell me about the 25 coupon. It seems like to me your service agents need to be knowledgeable. Don't rush your customers."

"Shoutout to Farram, Jacob and Brooklyn! Had a 10/10 experience definetly coming back in March."

"This used to be my favorite Valvoline :( This week I went just for an oil change and the guy at the computer clearly did not want to be there. He basically ignored me the entire time, didn’t run through anything that was due with my car, and barely acknowledged me when I asked if they could put air in ONE of my tires, even though they all probably needed it. He took my payment and never came back, so when the tech told me everything was done and I could leave, I had to ask if he would put air in. I never got an updated mileage sticker or anything."

"I came in last week with a leaky oil pan. I had purchased a replacement drain plug and ask them to do an oil change and install the new drain plug. The mechanics did a horrible job, rounding out the hex key way of the new drain pan and failing to properly install the shroud on the bottom of the vehicle. I posted a complaint which they denied and did not take responsibility for the poor work that was done. For a oil change that cost $151 and for work to be done this shoddy and unprofessionally, Valvoline should consider closing this location. I did the repair last night in approximately 40 minutes without incident. So I know that with a little care the job could have been done correctly had the workers been properly trained and supervised"

"Awesome Experience! Thank you Isaiah for helping with the oil change and making sure everything looked good. Major Thanks to Garfield for solving our problem with our break light. It was a tough task but we're super thankful that it was fixed! Until next time."