Pull-A-Part

"Today is March 7th 2024 Ok I've always been that person to use Pull-A-Part as my go to for cheap and reliable parts and always was greeted with awesome customer service. Well today was the day that I was presented with everything but, so the day before today I was searching to purchase a vehicle and one caught my eye not nowing the location or the seller. It was late in the day and it was agreed between both parties to set my purchase date of the vehicle to the next morning. I set up transportation to make this happen the next morning and was reassured with great customer service. At the designated time and place I was there. I even didn't mind that the seller wasn't on site and I was told at that time I could be waiting for a couple of hours. Still I didn't fret so I decided to walk the yard checking out all other options that the seller has to offer and at the same time I'm continuously calling the seller and sending messages to the effect of (Hey I'm here on site waiting and ready to make this purchase). Call after call I got no answer to my calling nor a response to my messaging. After two hours of wondering around this place and constantly calling and messages to know prevail I get approached by another one of their employees to inform me that the seller that just a day before we gave one and another our words that on this day today we were going to finalize the purchase was not planning on coming in to work today. Now my question was, ok well I'm sure this business has another someone in place to step up in the place of the no show. I almost thought I was being punked when I was told that the person I spoke with is the only person at this entire place who has the authority in the ability to finalize this transaction and usually people will just either check back or come back tomorrow. That is unacceptable I took out of my time my day paid for transportation. What happened to common courtesy and professionalism? What happened to integrity? All it would taken was a simple phone call. One of the first things you learned in a business is customer service. I'm just saying we as a people need to do better."

"Super friendly staff and VERY helpful. Tony took his time helping me determine if I had the correct distributor. And he was right; the part fit perfectly. Access to golf carts was a game changer."

"It's the worst place to get parts anymore. Prices are different than advertised and if you need one part and there happens to be another part that they can charge for they will and will take the part and resell it for more since it's already pulled. New management will be the demise of this junk yard and it sucks too because this was one of the best about 2 years ago"

"Good experience all ways love rummaging threw all the inventory never know what you could find but it use to be a lot cleaner that place could use a good clearing of old hoods, motors , mufflers &ECT just lying in-between cars out in the lane if your not careful you can easily trip and get injured"

"I went in to find parts for my Volkswagen, and Josh was extremely helpful. Knew just were to find it and even told me the easiest way to pull it. I'll be back because of him."