Nelson Mazda Cool Springs

"Absolute efficiency and knowledge across the board. Every employee was beyond helpful and accommodating, especially our sales rep Dylan. From sales, financing and everyone else, they all went above and beyond to help us narrow our search to the car we wanted and then, to get the financing we needed to make it happen. We couldn’t be happier with the car and the experience. It’s clear from the cleanliness of the building and lot that the ownership cares a great deal about providing customers with a top notch experience. Thank you Chad, Dylan, James, Darrell and anyone I may have forgotten."

"Called my local Mazda looking for parts. They were absolutely rude. Then called Nelson mazda(located 200 miles away). Brandon in parts was awesome and helped me get the parts I need and cheaper than my local Mazda dealership. 10 out of 10.great hospitality, great customer service and great attitude."

"Thus far this has been the best transaction ever in purchasing a new car/SUV. Both my husband and I really appreciated the 2 salesmen that we worked with. Adam took over for the in person, detailed portion of things. He tolerated our old people jokes with much grace! We traded in a Nissan. I was carrying a box of ‘stuff’ that somehow accumulates in vehicles, & was carrying said box when a detail member of Nelson Mazda noticed. We had no interaction with this young gentleman before this—-but he was super quick to offer assistance. I found that behavior extremely impressive! This signified to me the atmosphere of this dealership. One of teamwork and healthy good will. We love our new CX 50 & pray to do so for the next few years. Thank you to our original salesman Dylan, to Adam and to the kind detailer! We’ll be back for future purchases, as well as giving rave reviews to friends and family."

"I bought my first new car about 2 weeks ago and was very pleased with Nelson Mazda Cool Springs as well as my salesman, Colin L. He was very willing to help but did not pressure me and even made sure there was someone to keep in touch with me on his day off throughout the week which I thought was awesome! Every single other car lot harassed me daily and still do honestly but Nelson Mazda did not do that and it was very appreciated. The paperwork was quick and smooth, my car literally rolled out of detailing right after I finished my paperwork and I had a full tank of gas too! I am loving my new CX-5!"

"I never would’ve thought walking in the door I’d have such an amazing car shopping experience. Corey from the moment I walked in was very friendly, asked me what I wanted and didn’t pressure me or make me uncomfortable with this purchase. He worked hard to make the numbers work for me to leave the lot with my dream cx-30 vehicle. If you need someone that’s thorough friendly, and just makes it a genuine conversation and not sells pressure the whole time, go see Corey! Thank you Nelson Mazda Cool Springs!"