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Firestone Complete Auto Care
108 Rand Place, Franklin, Tennessee, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 108 Rand Place in Franklin, Tennessee. With a team of skilled technicians and state-of-the-art equipment, we provide a wide range of services to keep your vehicle running smoothly. From routine oil changes and tire rotations to more complex repairs, our experts are dedicated to ensuring your safety on the road. Visit us today for all your automotive needs.
Photos of Firestone Complete Auto Care
108 Rand Pl, Franklin, TN 37064, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"The location was convenient and Gerald was very friendly and helpful. The overall time that it took to get the car into the bay and the tire changed was longer than expected. My car is driving great and I’m satisfied with the service that I received."
"I'm rating this Firestone shop with three stars, primarily because the technician who handled my alignment was both kind and professional. However, my experience with the service writer and either the service manager or shop foreman left much to be desired due to their rude attitude towards me as a customer. Having previously worked for several major dealerships for many years, I am well aware that the service and interaction at this location could have been significantly better."
"The team was quick and efficient. They made sure to check out everything before I left to make sure I was safe on the road. I live 35 minutes away from them but don’t mind the drive as I know they are the best team!"
"This location is why I choose Firestone for all things with our Ram Promaster vehicle maintenance. My husband and I travel often for work and while working in Franklin we stopped into this Firestone ( 10 minutes to closing) to see if they possibly had any last minute cancellations for the next morning as we would be leaving town to make our way back to New York and an oil change needed to be done. The younger then us service attendant who worked there that day was a complete gentleman, completely professional, wasn’t able to accommodate us for the morning which was totally fine but realized something was off with our back tire by the looks and filled all 4 tires with air as a courtesy. No charge. He could have just sent us off on the road. it was the end of the day. We were not local customers. We can’t express how grateful we were to be taken care of in that way by someone so thoughtful. I can’t wait to come back to Franklin so we can get our tuneups and oil changes with your team. Excellent through and through and I wish I knew his name because he deserves a raise!"
"Gerald & Ryan & crew are always very kind, helpful & on the ball. I really like the constant text/email communication at each stage. I recently got my other car, a Lexus ,looked over at the dealership & they don't do that. I showed them Firestone's protocol & suggested they do the same !! Keep up the good work !!"
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