The Car Care Center

"Very overpriced but good customer service. Steven was a really nice guy. Unfortunately, the pricing was very confusing. I was told $462 for an alignment, 4 tire sensors replaced, and a diagnostic. This was agreed over the phone but then I checked the link he sent me and it was going to be $916. When I called him back and asked him about it, he seemed uncertain about the pricing too. He told me that the tire sensors made it that much and then we agreed to not replace them. That lowered my total price to $234. The alignment was fairly priced but the diagnostic was useless because they don't have an OBII scanner that shows code history and charged me $75 for a joyride around the block trying to get the service light back on. Lastly, the ~$680 tire sensor job I was quoted was completed by another shop for $250. The other shop also had a quality scanner to look at my code history and we are working on several different issues my vehicle has for almost half the price I was quoted by Car Care Center. Edit: I was texted once by the owner and replied. Never heard back."

"Called for an oil change appointment. They didn't answer. Found another place nearby and was on my way. Car Care called me back, apologized for missing the call, and couldn't ould get me in immediately. The lounge is pleasant and does not have a tele with Fox "news" on a constant loop. They check you in with pen and a pad of paper. If you're looking for old school customer service, this is it. Will obviously be back."

"Excellent experience from start to finish! I took my car in for front and rear brakes replacement. Steven was friendly, polite, responsive, and even arranged for an Uber to come pick me up from home when my car was ready. The Car Care Center will be my new go-to for any repairs or service needed on my car!"

"We switched to Car Care Center several months back. They have worked on all our cars. Price is fair, super helpful, and great communication from Steven. ! Highly recommend!"

"I brought in my 11-year-old Ridgeline for some rather extensive front suspension work, and the team really stepped up. I had to leave the truck a few days longer than expected. But given the nature of the repairs, this was necessary to make sure the work was done to spec and with the right parts (one of which Steven had to drive some distance to obtain). That's quality service, in my book. And all labor and parts are guaranteed for three years, which is considerably longer than dealerships that I've used. I'll definitely head back for other work, and would gladly recommend them, even for basic stuff."