Walgreens

"arrived up for a 245 appt at 240 had to wait for over thirty minutes while the techs tried to get the pharmacist to help and he kept saying yeah in a minute while doing clerical/computer work. How is that more important than someone suffering who just needs a test so they can get back home? He should be embarrassed but the other people back there with him tried to get us helped."

"Worst photo experience ever! We dropped some 35mm film off to be developed. The associate gave us the pick up date (a week later) and we left. We come back a week later and the associate said, "oh I'm sorry we forgot to mail it off, but it went out today. Please come back in about a week and a half because of the Christmas and New Year's holiday ". We come back and speak with the manager who was managing the photo desk at the time and she said that they didn't have the photos. She said that they were "sold" but we never picked them up. They lost precious memories! Do NOT trust these people with your photos. The manager didn't say sorry or even have any sympathy for losing our photos. Her name was Kanta Williams and she needs some extra training on how to deal with situations like this. She has the worst customer service attitude ever!"

"I had never had issues filling my prescriptions until I switched to this pharmacy. We switched because my insurance stopped working with CVS. It has been nothing but a headache. I have a prescription for 75 mg. However, the medication does not come in 75 mg pills. So, I am prescribed a 25mg and a 50 mg pill. The pharmacy is refusing to fill the 50 mg prescription, so I have been taking 3 25mg, which is going to mess up my prescriptions further. They are stating it was transferred too many times (?). It is an SSNRI, which is not an abused medication and I cannot miss doses. They also refused to fill one of my medications because they stated I picked it up early too many times (untrue). Also not a controlled medication or an abused medication. Did not make any sense. Went home and looked at my insurance and turns out the pharmacy had filled the prescription a few days prior and just failed to notice that it was on the shelf. Because of this, I lost two nights of sleep because I did not have my sleep medication. Life is hard enough and my medications are essential, not optional. I have taken them as directed every day since they were prescribed. After years of filling with CVS with not a single issue, I have had a tremendous amount of stress over the past week trying to get my medication. Very disappointed with this pharmacy."

"I get my prescriptions and live near there. I had prostate surgery two days before. Without going into sordid detail, when I removed the cath, problems ensued, and I needed Depends for the first time in my life. Gah! My son and neighbor were gone so I checked out their delivery option online, where it states you can get orders in an hour. That's not the case. On commercials where they tout that service, the smiling delivery guy is in Walgreens gear. I called the store and was informed they indeed don't deliver but a third party will. So I got shuffled to the manager, Corey. After I explained my situation, he said he got off at 2 and would deliver what I needed personally. That's going above and beyond. I decided to time driving there between "problems" and picked up what I needed and thanked Corey for his offer. Much appreciated."

"I’ve been going to this pharmacy for the last 3 years and I’ve yet to have a bad experience with them. The pharmacy staff has always been so polite and warm with me as well as to the many other customers that regularly come in too. The only thing that I wish the pharmacy would do better is with the automated phone system, but then again that’s more of an issue regarding corporate rather than this specific pharmacy here. I just don’t like having to waste my time trying to explain that I’d like to refill my prescription (to no avail) when I know that I could speak to one of the many wonderful people working there that’ll get it right on the first try and get it done in half that time. Other than that, I have nothing but great things to say about this Walgreens location mainly due to their incredibly friendly staff who do the best job in a very timely manner. Thanks for being awesome every time and please keep it up!!!"