All About Pets Veterinary Hospital

"Be very careful if you want to choose this small practice, I can no longer recommend them despite loving my vet when allowed access to her. I thought it was great to have an office that was close to my home, especially in case I had a sick pet that I wanted to get to the vet quickly or without a long car ride. Unfortunately I discovered that they aren’t equipped to handle this and refer out to emergency centers much farther away, even when you call as soon as they open and they deem your issue “not urgent”. I was lucky enough to get my pet in with another local clinic that did deem urinating blood an urgent matter, so we didn’t have to drive her far away and pay costly emergency room fees, but I don’t know that will always work out for others. After I had my dog seen elsewhere and got her diagnosis (infection caused by E. Coli) I tried to get ahold of my vet again to get instructions on an upcoming procedure but never received the return call I was promised by office staff. I had to cancel the procedure that had been scheduled months in advance because I didn’t know if it was safe while my pet was being treated by the other hospital for the infection. I attempted to address the situation again after the procedure was canceled because I still hadn’t received a return call and was told I didn’t warrant a call from the actual vet because my dog was already seen elsewhere (at their suggestion) and that I shouldn’t have been told I would get a return call from my request to begin with. I don’t think wanting to ask the actual medical professional a medical question is such a wild demand from a pet owner, especially when they didn’t see them for a current illness and have them scheduled for a procedure requiring anesthesia a few days later. All I wanted was reassurance that it was safe to go ahead with the appointment or confirmation that I needed to wait and reschedule after the infection cleared, but I was denied the chance and shamed for even expecting it to happen."

"I just recently had to make the hardest decision to put my baby, Olivia, to sleep. Dr. McDearmon and Carolyn were amazing and attentive and took the most amazing care of my sweet girl until the very end. Dr. McDearmon sat down with me and talked over all the options and possibilities and helped me make the ultimate choice. She explained the process and let me hold Olivia during it. She comforted me and my husband the entire time. If you’re going through a similar situation, I couldn’t recommend this team more. They were so compassionate and thoughtful. I couldn’t have asked for a more peaceful transition for my baby girl. Thank you so much."

"So upset with the front desk staff. I called 9/1/23 to get an appt for my dogs rabies shots. We need them to renew our lease for base housing before October. I am an established customer and have spent hundreds of dollars at this clinic. When I called, she didn’t ask for my name or any information, she abruptly says “Oct. 16 is the soonest” I explained that wouldn’t work because I needed it for our lease renewal and she said “too bad that’s all I have” so I am forced to now find a new vet and take care elsewhere. She refused to work with me, was extremely rude on the phone and didn’t care at all that we’ve been going to this clinic for 2 years now. I moved my dogs to a new clinic who understood my situation and got me in next week. I really like this vet office but the front desk staff needs some additional training on customer service."

"Best Veterinary full service for your lil fur babies around couldn't ask for a better staff that is there to give your pets what they need"

"My two beagles are always treated well and always enjoy going. They've been taken care of by All About Pets since they were just tiny puppies. They've been through some trying situations and this place has gotten us through with thorough yet gentle care."