Cave Springs Pet Hospital

"If you are looking for a vet with zero knowledge, lacks compassion and shows no empathy, this is your place. Dr. Rizzolo was the discharging vet on duty when I came to pick up my 4 year old dog from a procedure that morning. At noon, I had received a call telling me his procedure went well, vitals were good, and to pick up at 5 pm. When I arrived at 5 pm, my dog was coughing (choking sound) and had just become distressed. Really? This suddenly came on? The tech took him into the back room to assess the situation. We are now quickly approaching closing time and Dr. Rizzolo came in the room and showed me an xray. I asked what I was looking at (she pointed to some white spots) and her answer was “I don’t know”. I asked if he was having a reaction from his procedure and she said “I don’t know”. I asked if he had become distressed earlier in the day what would you be doing to help him she replied “I don’t know”. My mind is blown at this moment that a Dr can’t offer any idea on what is making my dog distressed. I asked Dr. Rizzolo what choices I had and she said I could either have him euthanized or take him to the emergency vet clinic that offers care after hours. Euthanized? He is 4 years old. I made the decision to take him to the emergency vet. When the tech and Dr brought my dog to me, they handed him over like it was a transaction. They weren’t petting him, cheering him on to get better, nothing. They just wanted to go home. Unfortunately, my dog passed away the next day. A week had passed and I had not heard at all from anyone at this business to check on my dog or express their condolences. There are plenty of other knowledgeable and compassionate veterinarians in our area. Please choose any place other than Cave Springs Pet Hospital."

"I highly recommend this Animal Hospital. Everybody is always friendly. The atmosphere is nice and it is clean. I’ve been taking my three dogs there for a couple years now, and I would highly recommend them."

"So far so good. I have a new puppy, first one in many years. We’ve only had a couple of visits thus far and the staff is fantastic. Friendly, knowledgeable and professional. The Veterinarian is equally the same. Glad I came here!"

"This was my second annual visit for my two cats. The staff was friendly and once we got into a room took time to answer questions that I had as well as helped to put both cats at ease. The doctor reviewed notes from their first visit, gave the examinations, and administered their annual shots. The doctor did a great job and neither cat really noticed they had even gotten a shot. She took time to help them relax and be comfortable with her and gave them lots of pets afterwards. They even helped me carry their crates to and from the room as well as to my car since I was alone. Thanks for providing a great experience!"

"My pup had a reaction to his vaccinations yesterday and when I called they told me to bring him in, the second we walked in the door they got him right back for treatment and explained everything thoroughly to me. They were so kind and knowledgeable. It was a scary thing to see but they made me feel better and made my pup feel better! He is looking so much better now after their excellent care, and I feel so much relief knowing they’re there if I ever have issues. Such wonderful staff, and the cleanest vet office I have ever seen. So grateful for them all! Keep up the great work!!"