The UPS Store 7144 North Harlem Avenue, Chicago, IL 60631

"Always wonderful and I'm in and out in no time. Great place."

"On the afternoon of February 15th my wife, 100 year old aunt and I had an afternoon flight to Dallas TX her new home. One of her prized positions was a very large 32" x 22" shadowbox containing artwork completed my HER grandmother. The previous evening a different pack n ship business quoted an extraordinary amount to ship. So hours before the flight, we walked into the UPS store on Harlem Ave. The diminutive gentleman behind the counter, heard our story, gave us a quote, took our cc info and we headed to the airport. Late that evening he text the receipt. Several days later it and other packages we entrusted to him arrived in perfect condition. Outstanding service."

"Listen, the parking lot for this strip mall is insane, but it’s not any of the shop owner’s fault. I usually have an issue with getting in and out so be aware of that. The actual service and quickness of the front desk woman makes up for that time. She is always friendly, efficient, and my packages don’t get lost. What more do you want?"

"Normally… this is a go to spot but not today. Is Customer Service dead? Despite the premium prices and prepaid postage… the box was absent some tape and the rep actually thought it a service to point out that customer is responsible. I had tape in the car and when he put a single thin strip on to secure… I opted to go get it. Managers would be wise to weigh this in training. The pennies spent on sealing a box vs the profit from a customer. Line flow is also affected at such failed attempts to scorn. I actually went to get my tape but thankfully a sounder-minded colleague said don’t worry… he’ll take care of it. Thank you to that gentleman."

"Friendly and helpful staff! They were very kind and patient to help guide us how to properly generate labels for a multi-package Amazon return shipment. Highly recommend this location for your shipping needs."