Glen Oaks Commons 9700 Sumac Road, Des Plaines, IL 60016

"If I could give zero stars, I would. They deserve a negative star rating, and several of their employees deserve prison time. Glen Oaks evicted my family after stealing more than $16,000 from us. They allegedly had us on a month to month lease but never sent over the documents for us to sign, resulting in us being forced into giving rent payment every month without a legal lease in place until they decided to evict us in November of 2023. We are currently building a lawsuit against them for this, and several separate lawsuits for other things such as failing to maintain functional heat during the winter and allowing rats and roaches to infest the entire apartment building, resulting in my wife's cat dying from rabies and my wife ending up in the emergency room due to the cold weather making her anemia flare up. There was also black mold in the basement laundry room, which was, at one point, so bad that my wife, who is asthmatic, would cough up blood and have an asthma attack whenever she went downstairs to do laundry. There was also an incident where one or more of the tenants stole over $2,000 of clothes and laundry from other tenants, not to mention over $3,000 of packages from myself alone. Management refuses to put cameras in the lobbies to deter criminals and to watch over the mailboxes. We have several lawsuits that we are building against this company. Do not, I repeat; DO NOT rent here. The management company and the landlord are all criminals. Also, for the record, I am not the only former tenant, or even the first tenant in general, to sue the company. Edit: The prior review from Mannish Boy is also mine. That is my old Google account. These people are criminals."

"DO NOT MOVE HERE....MICE and HONEYBEES are in my Apartment. This place has Mice in the apartments. It is 2:00am and I cannot sleep. I had to abandon my bedroom because there is a Mice in there. Worst decision of my life by choosing this apartment. PLEASE BE CAREFUL FIND SOME BETTER PLACE TO LIVE"

"DO NOT MOVE HERE, MELISSA is worst manager I’ve ever met in my entire life, she really arrogant and disrespectful. She don’t know how to talks with tenants. From my point of view Melissa will make all the tenants go away cause of her behavior. If someon has an idea to move in the place redo your mind, the place itself not even worth to stay in roaches, trash, and strong smell all over this place, the carpet really dirty stains over the carpet, inside elevator always smell plus gone have Mellisa to disrespect you on the top your sweaty money. She’s not professional at all… staying away this place, this place not a good condition to be living in.. your package will always get lost and then when try report it to staff they just shake their shoulders on you make feel like you stupid by reporting that…"

"The good is that in-unit maintenance requests are usually always timely and that there are no issues with heat. However the bad makes it difficult to recommend this place to anyone. The interior common areas are in terrible shape making it borderline embarrassing bringing guests over. Carpets and walls are disgusting especially in the elevator. much of this is on other residents as I have found full bags of chips completely spilled and left there without attempt to clean it up. Roaches are commonplace and can often found in the laundry room occasionally in the machines . To their credit management does take efforts to curb this but still a ongoing issue. Doors are left wide open and packages are often stolen. Amenities are a joke the gym is only open during office hours so if you work 9 to 5 good luck getting in."

"Shared a happening that happened in this property. A friend visited me for 30 minutes and her car was towed because she did not park in the visitor parking. See the picture of the charge. I moved here two months ago and the agent never told me about the parking restrictions and the danger of parking here. I went to ask the property manager to compensate for my loss. She said - why you did not read the contracts? Everything is mentioned in the contracts. She declined to compensate for my loss. She did not even care if I would write reviews and filed complaints with BBB. Another happening- recently a dead squirrel sat on the grass for several days. I had to call twice before someone removed it. So, expect to receive this kind of service from this place."