Rand Manor Motel 1322 Rand Road, Des Plaines, IL 60016

"Very great quality and something I value when traveling! Nice gentleman and hardworking. I enjoyed the room!"

"Rented once and it was okay. Rooms are smelly and not updated but I needed to rest after work so it was w.e. I came back at 730 am and rented again another day to sleep a few hours and the lady asked me if I wanted overnight or just 4 hours I said overnight. I said overnight so I was charged overnight price. A few hours into my sleep front desk calls saying check out is at 11. I explained I had just rented the room and he said well she must've made a mistake you have to choices either stay until 2pm or if you do as you please we will put you on the do not rerent list. I replied I did not pay 70 for just a few hours that defeats my purpose of resting. I work 2 jobs and needed to sleep a few hours in between. He said well if you're going to hold a gun to my head and do what you want and I cut him off then I heard him tell someone next to him put her on the do not rerent list and said I don't care I will stay until 2 but that I would call the health department because this room is dirty..mildew on the ceiling, ceiling bulges a bit, mildew in the toilet as well not cleaned etc and I have pictures. They are very rude and want to get over on people saying well check in is at 4 pm.. But if a tourist comes at 8am rents a room he can't go in until 4 pm? But then check out is at 11 so he is renting at 8 am to check out at 11am not even making it to check in? That is why their website is so limited and they don't even put the prices up that way you come and waste your time & money. I go up front to check out & I ask the clerk if he was the one who had called me earlier he said no that it was the boss. I asked if it were the owner of the place & he said yes so I asked for his name and number and he said he couldn't give out that information. I looked around and got his name anyway. Just bad service from certain people not all staff. I do not know how people are saying this place is clean because it is far from it. I have pictures and video. The smell alone is yucky. All thumbs down from me."

"WORST MOTEL EVER!! If i could give zero starts i would. the first room we went into had black mold all over the shower & curtain the rooms had an aweful smell & the management was very rude. we stayed for a week & housekeeping only came once the entire time we were there. we checked in on Sunday for a week me my finace & our 1 year old daughter. on thursday they said we had to check out on the following Sunday & refused to give us another week because we had our 1 year old with us.. then when we cecked out to get our deposit back he said we were missing a wash cloth & charged us $5 for 1 washcloth that we didn't take nor would we even want it. i would NEVER recommend this place to anyone!! WORST MOTEL EVER!! DO NOT STAY HERE!!!"

"Roach infested bed bugs wasn't clean..as in the hair from the last girl was still on the floor with the dead carcus of a baby roach.. and they over charged my card. 60$ a night for this? I need some of what they are smoking.. 4hr rooms and porn is available at the front desk.. really nasty place that I'm reporting to the health dept"