Hotel St. Louis Downtown City Center MO

"Lisa was absolutely amazing and overly accomodating! Early check in and also held our bags for a late flight so we could explore more. Rooms are old, stained carpet and sheets, however, I didn't spend a lot of time in my room so when you buy a cheaper hotel, you shouldn't expect too much. Would stay again and the security was great. Metro across the street, perfect."

"A motel experience at hotel prices. Total dump. Hope they pour some real money into fixing the place up but as of this review the experience is indistinguishable from a best Western or motel 8, just 4x the price. The staff were kind but scarce. When we had an issue with our room they couldn't fix it due to a lack of staffing and had to move us to a new room. I'm glad they were able to but at the prices this place costs I was hoping for a bougier experience"

"I am not usually a negative reviewer but I felt like the photos of the hotel we stayed at totally duped us. I booked an express deal for last Friday and previous I have had awesome luck so I never hesitate! We ended up being booked at the Oyo in downtown St. Louis. Great location, I looked through the photos and they looked decent. When we got to the hotel, the people at the front desk were…opposite of friendly. As we were walking to our room, I noticed the hallways were kind of dirty. Then we got to our room and I was absolutely mortified. I’ve attached photos. You’re better off to stay at a cheap motel than here. There was a burn hole and nasty stain on the mattress with NO mattress cover. The desk chair was so stained and nasty, it had a big tear in the back. There was dust and dirt everywhere, the walls and doors were scuffed and stained. They closed the pool an hour earlier than was posted. To my surprise, the pool was (visibly) clean."

"For the price, the hotel needs a lot of clean up. Wallpaper was peeling in every room, furniture is old and not in good shape. Needs a coffee pot in the room. Carpets throughout are stained. No bedding for the sofa sleeper. The restaurant was not open during our stay. We had to ask for extra toilet tissue at the front desk. However, the location is great. Easy access to highways, entertainment, sports, and restaurants."

"The location is incredible, especially if you plan to visit St. Louis without a car. I used the light rail and bus to get absolutely everywhere, since there's a light rail station and a major bus depot literally across the street. The bed was comfortable, the linens were clean, and I had a very nice view looking south towards the Anheuser-Busch Brewery (which I visited). The staff was extremely friendly, and even got me an early check in several hours early. Now I do understand some of the complaints most people have. This hotel is in serious need of an update. New wallpaper, new light fixtures, new carpets, in particular. The bathroom was totally fine, as was the bed itself, but the decor just needs an overhaul. I was by myself and there for one night only, so I really didn't care, but I would strongly encourage OYO to invest in updating the place. With such a great location, this could be a truly exceptional hotel with just a bit of work."