Aspire Houston Fertility Institute

"My experience at Aspire HFI was amazing. Do yourself a favor and make sure to have a consultation with Dr. Yeh. He is knowledgeable, understanding, and makes you feel part of the team/family. My husband and I throughly trusted and valued his guidance during this process. Also the entire team was a joy to go through this journey with. Roxxann, and Veronica were rockstars and made me feel like a valued patient. Mrs. Angie for bloodwork is a hoot too. I can’t thank them enough for all that they did and I will be recommending this practice to all my friends and family."

"Pros: 1. Dr. Clapp and Dr. Mazen Abdallah are both knowledgeable. I got great results with the treatment plan. Their professional opinions deserve to be recognized. 2. Office operation is VERY efficient. 3. Nurses and staff respond quickly. They prefer using the patient portal more than the phone calls (This is an advantage if you prefer text over phone calls) for questions. For appointments, phone calls are faster. 4. Price list of patient responsibilities is very clear. 5. Day of procedure was efficient, on-time, and pre-op communications were very clear. Cons and what I learned from my experience with their services: 1. Do not expect patient emotional care, you have to be prepared that you are paying for the medical service only and expect little real human connections to help you feel like a patient who needs help. Please start searching for your own support groups and therapists at least several months before proceeding with the treatment. This is a very emotionally heavy journey in which there was zero heads-up given during the consultation until I actually went through it myself. You will need someone other than your partner to hear you and validate your feelings, especially when your hormone levels will be 15 times higher than normal. 2. You will need to do self needle injections for at least 10-12 days and you will have to self-learn how to do it via recoded videos instead of live demo. You will be charged if you need a nurse doing it for you each time (around $100 each time for 2023). 3. You will need to read lots of instructions on your own during the treatment period, verbal communications will be minimal. Be prepared that you will need to get on Youtube videos or WebMD to answer your own questions during the evenings. 4. After procedure care with phone follow ups are basically only happening the day after the procedure. Be sure that you communicate with your OBGYN very closely before, during, and after the treatment, and be sure to have Aspire HFI to transfer all the medical records to OBGYN. To keep peace in mind, expect that this place is ultimately a business, not an actual healthcare place for helping patients recover and continue to be healthy, such that patient healthcare after the agreed service is almost none. They will keep you healthy enough for the operations. As for recovery health and well-being, please reach out to OBGYN and dietitian. Overall, for medical services, I recommend this facility. If you can be emotionless to deal with the treatment and treat yourself just like a robot and get things done, this is an amazing place to go. But if you self-identify that you are a normal human being with emotions, be sure that you take time (as much as 2x more than the expected treatment period) in advance to create your own IVF treatment support group to get your emotional needs met."

"Dr. Clapp was knowledgeable scientifically however she was not warm, encouraging or enthusiastic. I don’t think she smiled once in my 20 minutes of sitting with her. Once I left I felt like I had the same understanding as before I received my consult. I feel like I wasted my money on a consultation because I’m still in the same position. I’ve received more information with my primary care physician and obgyn than I did seeking a specialist. Not happy at all."

"They way they charge you really shady. I agreed to self paid for any test and service before they proceed and no using insurance. After that Lab Corp, a lab they use kept sending over due bills for over $4,000 and told those amount are for some other tests which we declined from the beginning. Solving this issue with them is a nightmare when they keep passing it to different departments."

"Veronica & Roxxann are AMAZING. They have been so supportive every step of the way. I cannot say enough nice things about them. I will leave a more detailed review later but for now needed to leave this at the very least to give them some much needed recognition."