ACHE Institute of Houston: Mauricio Jacques, MD

"Joanna the nurse practitioner is great. She listens to me and never seems like she's in a hurry to get me out. The problem I am having is getting my prescriptions sent to my pharmacy. I have to call more than 3 days in a row, sometimes 2x a day and the front office staff just says "I'll send Dr. Jacques a message" yet I never have success getting what I need. This has been happening the last 6 months or so. Before I use to get my prescription same day or next. Now it's like pulling teeth trying to get them. They are quick to bill for urine drug test but wont fill your meds to keep your pain under control."

"I came to see Dr. Garcia after many failed attempts at finding a remedy for my back issues. He listened to every concern I had and was the most thoughtful person as I kept going on and on about my situation. If you are looking for someone who is passionate about his work and is patient...HE is the Doctor for you! Thank you Thank you Thank you"

"I met Dr. Garcia Jacques and he was a pleasant man. We talked about my problem and he said he could take care of it. After that meeting everything went downhill. I waited and waited to hear from his office as to when I could schedule my procedure. Out of the blue, a surgery center calls me and says I was scheduled for two days from then! No warning, no nothing! I told them I hadn't been informed so they said they would get with the office staff and find out what was going on. I wait and wait some more and then the surgery center calls again and says I'm scheduled for two days away. I told them I had not been informed and I couldn't possibly be there as my husband wouldn't be home to drive me after the procedure. I don't know what's going on with Dr. M. Garcia Jacque's office staff but I think he needs to get new personnel. I don't blame this doctor as I hear he is very good at what he does but I am forced to find another doctor who's staff can help me get scheduled the proper way."

"Have enjoyed working with Dr Garcia for the last 2 years and have referred several people to him that have also had great results! It's rare to find someone that gives individual attention to each person and listens carefully to their concerns!"

"Dr. Garcia has been a godsend for me. I have suffered years of chronic pain and was thrilled to have him able to help me. He took time to listen to my history and together we came up with a treatment plan. I am finally receiving quality care that helps me immensely and finally offers me hope for my future. I'm so pleased to find a doctor able to address my symptoms with care, not medication."