Petco 2701-A Parker Drive, Round Rock, TX 78681

"Everything you need for most household pets. The store is clean, and the staff is very friendly and helpful. My only issue was seeing the beautiful birds, a parakeet and a cockatiel, that were stuck in these sterile white cages with artificial lighting and no fresh air or greenery in their cages, and in a back corner of the store that doesn't get much foot traffic (these birds love being social) really bummed me out hard. Tears were definitely shed but that's me with animals. No offense Petco, but that store design is terrible, live animals should be showcased better. Check out rainbow in the video, he was so happy to have interaction ❤️"

"Petco offered 'Free Same Day Delivery' on our order- great! Except somewhere between the order page and paying with Pay Pal, they added a $17 tip for Door Dash. How rotten and sneaky! I don't believe in Mandatory Tips- should be MY choice, not theirs. Too many businesses are not expecting the consumer to make up for their lack of pay to their employees. I won't do it. It is an unethical way to raise their prices."

"I recently visited the Petco location and had a fantastic experience. The store was well-organized, making it easy to find what I was looking for. The staff, especially Christina, was incredibly helpful and friendly. Their exceptional customer service made this my favorite Petco location to visit. I highly recommend this store to all pet owners."

"This was my first time shopping with Petco by using their “purchase online and pick up in the store” option. My experience was great! Super easy and quick to place an online order. Prices and promos (eg. buy 2get 1 free and 15% off for online purchase picked up in the store) made my purchase super affordable. I bought 3 bags of XS Whimzees (dental bones), two bags of freeze dried beef liver and one large bag of Beef Collagen chewing bones and all this was about $60. That’s a really good price for lots of treats for my two small dogs. The order was ready for a pick up in under and hour. I walked in and didn’t have to wait in any line. The items in a bag were correct so overall my experience was very positive. I highly recommend Petco for healthier/higher quality products at affordable prices (in comparison). Also, this location in Round Rock is very nice, clean and has a good selection of products. Thank you Petco!"

"I’ve been coming to this Petco for about five years now. I work in small dog rescue, so I buy a lot of food, toys, shampoo and cleaning products. The people here are consistently kind and knowledgeable and they do a great job of keeping their store stocked even though it is a smaller store. I cannot say enough good things about them. I fell in my yard recently and the manager made sure I got my order delivered. It was still frozen when I got it. Perfect! Thank you guys for making it easier to take care of all the little ones that come through my home!"