PetSmart

"Our usual go-to place. If you need help with anything, it's better to ask a cashier for help so they can get someone to help you fast. Since there's usually not a lot of employees around. Pretty clean. Friendly employees."

"Grooming salon is shady !!!! My dog is about 9 pound yorkie ! Booked appointment online with Deanna. Coco is fairly clean - just need a cut and bath $55. I have ask her to used sissors cut - Coco is scared of clippers - It’s an additional up charged - which was fine $10+ Then she said Coco is noted in the system as aggressive and missed behave - if she need additional assistant there is an up charge of $10 total $75 . First Coco is tiny - she don’t missed behave - she just don’t like getting her nail grind. No dogs like getting their nails clip. I’ve noticed when my groom bills is above $90 dollars the groomer don’t try to add on additional fees smiles and take my dog- Whenever I select the cheaper options $55 - the groomers always give me attitude and tries hard to up sell. One of the groomer put the note about Coco in the system because I declined all her offers and up sales ! Deanna was rude so I took Coco and left - I didn’t trust her with my dog !"

"The store was well stocked and had what I needed for my pet bird. It felt clean and well lit. Decent animal selection. I went on a Saturday afternoon, and the checkout line was quite long. For it being a busy day, there should have been more than one checkout line. I didn't like having to wait so long."

"Booking a stay for my dog at this pet hotel turned out to be an absolute nightmare. The service was atrocious, particularly from the person at the front desk, Jill. Not only did they display a terrible attitude when asked simple questions, but they also neglected basic hygiene for my dog. Towards the end of my dog's two-week stay, she developed bloody diarrhea due to an “abnormal amount of bacteria” which she definitely got from this place. Despite the vet visit and medication provided by the facility, the grooming staff informed me that my dog was given to them with dried feces around her butt, causing rawness in her skin. The dried poop was apparently so bad that two people had to clean it off of her. When questioned about why there was an excess amount of poop on my dog’s butt, Jill made excuses about not getting her wet due to her breed, a golden doodle, which was utterly absurd and unacceptable. Instead of hosing her off, they let her sit with it in her room for who knows how long. For the exorbitant price charged, I expected a certain level of care. Instead, it seems they let my dog suffer without proper cleaning or attention. This experience was beyond disappointing and reflects poorly on the standard of care this establishment claims to provide. Avoid this place if you truly care about your pet's well-being."

"PetSmart, where cleanliness meets charisma! This place is not just spotless, it's practically sparkling—immaculate aisles that make shopping a joy. And let's talk about the staff—they're not just friendly; they're the pet-loving buddies you never knew you needed. Their passion for pets shines through, making the whole experience feel like a tail-wagging adventure. Kudos to this PetSmart for turning a shopping trip into a furry, friendly escapade!"