Pet Supplies Plus Irving Towne Center

"I love coming here, the only reason I don’t give it 5 stars is because they don’t allow coupons unless you have the physical copy of it and it’s 2024…everyone has everything on their phones. So that policy seems a little outdated, but other than that, I love their DIY dog wash and their doggy snack!"

"Pet plus supply store is my go to store for me and my dogs, the team is welcoming, full with knowledge, kind and helpful. I have been a customer from day one and not one day have a come out of the store upset it’s always full of positivity, and for dogs, and any type of animal, is a place of animals lovers and anxiety free, and let talk about the grooming! I have an Australian shepherd and they are bounce coated dogs let me tell you Joseph he knows what he is doing he was 100% friendly and caring for my dog as if he was his own my dog is looking smelling and feeling amazing the words Thank you are not enough to express how happy I’m with the results 100% recommend Joseph, he works with you and your dog to make him feel better and not feeling anxious, and talk about with you of how the process is HE IS AMAZING!! I can even say better than Pet Smart or Petco (places that I have left with bad experience)"

"I went in to get some raw organic dog food. When I went to grooming and asked the guy grooming how much for simple grooming with no hair cut. He asked me a series of questions. 1. How old is your dog? I told him 3 years old. 2. What kind of breed is it? I told him Pomeranian. 3. Is it long haired or short haired? I told him short hair and only 5 pounds. I showed him my dog. He was typing in the computer for a few minutes and then said “ because she’s not a full Pomeranian, it is going to cause $55. I told “ I just want the wash and nothing extra because the prices here show $38. He said those add ons, on top of the $55. I was SHOCKED what I heard. Petco and PetSmart only charges $34 for a full wash and nail trim. $20 if your dog is under 2 years old. This Pet Supplies Plus place has a massive advertising in their building saying At the prices you love without the lines you hate”. I found this to be contradictory. The fact that they charged by breed status full or mixed is discussing. I probably will never shop here again. The cashiers that helped me were very nice. That was the reason why I spend $38 in their store. I wonder if the fee is also applied based on the race of the owner. I wouldn’t be surprised. This was a disappointing experience and false advertising if you asked me."

"My go to is Pets Plus but I was going to the one in Dallas on Forrest Lane and praying for one in Irving and here it is!!! Although I'd hoped for South Irving but anyway... My first visit was because of the 20% off this past weekend. I loved the store! It's well stocked with all my usual dog and cat items. I was glad to see plenty of friendly staff to assist if you need help. The store was spotless. They have an amazing "dog cookie" display case by the registers that look like they came from a bakery. They also have a pet washing station. Plenty of collars/leashes/dog clothes and costumes. This store is in the Target shopping center so it's in a great location for human needs as well."