Maxor Plus Pharmacy Benefit

"Our health insurance switched to this pharmacy from CIGNA who was fantastic!!!! Now we have MaxorPlus. My generic meds cost up to 4x as much now. They are also refusing to cover a brand name seizure med that I've been on for 12 years because "a generic is available ". They're going to hurt a lot of people by doing this. Generic is NOT always as effective when it comes to certain meds. If you can avoid this insurance, AVOID! I will be shelling out $180 per month so I can avoid having a seizure & stay on my medication."

"Terrible company. Filling prescriptions takes forever. The website/portal is horrible. Unfortunately the staff isn’t very knowledgeable. I’m sure my employer just switched to them because it’s cheap."

"Garbage company that likes to take their sweet time time prior auth and leave patients waiting for medicine that THEIR DOCTOR says they need. Absolutely worthless. Can't wait to switch."

"Echo to the other reviews, long story short, after days of them trying to get my prescription, for some reason they are unable to fill it.. they NEVER gave me a call to let me know, they were just going to keep me waiting and guessing. DO NOT USE THIS PHARMACY."

"Same experience as every other review. This company is absolutely terrible. I’m unfortunately REQUIRED to use this company. Worst customer service and attitudes ever. “Gina” hung up on me because I could barely understand her. Tried calling a manager in response, but everyone is working from home and has ZERO idea what they are doing. I’m concerned a company so disorganized and pathetic even has access to any of my information or records."