The Victor

"Hey management- stop deleting the negative reviews. I’ll keep posting it. Shame on you Don’t believe the hype. On the surface the place seems nice but dig a just a little bit and you discover it’s smoke and mirrors. Poor build quality, cheap appliances, thin walls… these are a few of the issues. Take a look at the 5 star reviews previous to this one, there are 10-15 all with a few days and before that there hadn’t been a review for months. Clearly they are incentivized reviews or simply illegitimate. Don’t be fooled. If a luxury building is truly worth the high price they shouldn’t need to fake 5 star reviews. It’s dishonest. Do you want to hear your neighbors screaming and hear little kids crying due to thin walls? Move here. Want to pay $3500+ for a 1 BR apartment that has a gym with broken ac for weeks during the hot summer? Move here. It’s hard to blame management for idiot neighbors who puke in the elevators and leave trash everywhere, but you can blame them for being cheap and not fixing things in a timely manner and not caring enough about you as a resident once you sign the lease. The valet team is great and the concierge team is great. But they now charge $30 every time you have a guest park when they visit you. I repeat, zero guest parking now which was a selling point when signing the lease. Bait and switch tactics. There are other options that offer better bang for the buck and a more pleasant living experience. Edit…. They are trying to remove this review like they do with other negative reviews…"

"I’v had the pleasure of experiencing the exceptional valet service managed by Jacob at The Victor since 2021, and I must say, it is truly a delightful experience. Jacob is not only efficient and professional but also incredibly friendly and attentive. His warm demeanor and helpful nature makes the entire parking process a breeze. I highly recommend The Victor's valet service, thanks to Jacob's wonderful management."

"Eddie has been absolutely wonderful since taking over as package concierge at The Victor! His dedication, efficiency, and friendliness have made my experience truly exceptional. I appreciate his attention to detail and excellent customer service. Thank you, Eddie, for your outstanding work!"

"I’m looking forward to renewing in the coming months! I have never felt of a community vibe in my 10+ years leasing than what I do at The Victor! ALL of the staff (Valets, Conceirge, Leasing office, Maintenance Team) are all very friendly and approachable. All amenities are kept up very well. The dry cleaning & package pick up/drop off process is always seamless."

"Each time we schedule a client tour the Victor Team goes above and beyond. Upon arrival we are welcomed by valet. The Victor provides a inviting atmosphere as if the location, views and amenities weren’t enough. Our tours were led by Zion who was very professional, knowledgeable and committed to providing an exceptional experience. Our clients appreciate the level of service, amenities, location and walkability score of The Victor. The Victor is an amazing property steps away from the American Airlines Center with amazing views, rooftop pool and a team who cares. It’s perfect for those seeking a vibrant downtown lifestyle."